Come join our team. Our client is looking for a Workforce Analytics Specialist for a 7-month contract and will be working remotely.
Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation.
Contract Duration: 7 Months
Required Skills & Experience
- Genesys experience, Work Force Management experience, Analytics Real time monitoring experience.
- Workplace Professionalism.
What You Will Be Doing
Daily Responsibilities
- Gains familiarity with standard Workforce Analytics Support standards and practices.
- With guidance, performs specific duties relating to some or all the following:
- Collecting, compiling and entering a variety of data using current technology,
- Preparing and sorting documents for data entry, o Creating and maintaining logs for tracking purposes,
- Reviewing and entering data updates in specific data management systems.
- Works with the supervisor and Workforce Analytics Support team members to plan daily work and projects.
- Advises manager and others of emerging issues, challenges and questions.
- Recognizes when to escalate problems. • Assists with special projects as assigned.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
