Team Member Fund Assistant

Corps Team • Forest Hills, TN, US • 1m ago

Our client, a retail chain of home improvement and agriculture stores, is seeking a Team Member Fund Assistant for a 3+ month contract position in Brentwood, TN. This role is hybrid.

Summary
This is a Customer Service facing role with working hours between 8am-5pm local CST time. This candidate will handle answering phone calls, responding to emails, and assisting with Team Member Assistance Fund Requests for Team Members who are experiencing financial hardships for a multitude of different reasons, such as:

Natural Disaster such as wildfire, hurricane, flood, tornado, or earthquake.
Serious Illness or Injury of the Team Member, spouse, domestic partner and/or eligible dependent(s)*.
Death of the Team Member, spouse, domestic partner, and/or eligible dependent(s)*.
Catastrophic or Extreme Circumstances such as fire, home damage, robbery, arson, assault, or domestic abuse.
Housing Instability of a Team Member and eligible dependent(s) who is facing eviction or foreclosure, or experiencing homelessness.

The candidate will also assist with application in-take. They will be responsible for recording the Team Member’s information on an Excel spreadsheet, sending emails confirming receipt of the Team Member’s application, and managing follow-ups.

Must Haves

Great communication skills
Detail oriented
Able to handle high tense and potentially emotional situations
Work through difficult situations and escalations
Time management skills
Microsoft Excel and Outlook skills

Pluses

Customer Service experience
Benefits experience
Understand leave of absence needs
Experience working with a Public Charity or similar experience

Pay Rate- $20.07- $20.79/hour

Related Jobs

Recruiting Coordinator

Corps Team • Forest Hills, TN, US • 1w ago

Our client, a retail chain of home improvement and agriculture stores, is seeking a Recruiting Coordinator for a 6+ month contract position in Brentwood, TN. This position is fully onsite. Day to Day Provide administrati...

1w ago

Apply

IT Team Lead Database Administrator

Corps Team • Forest Hills, TN, US • 1w ago

Data

Our client, a retail chain of home improvement and agriculture stores, is seeking a IT Team Lead Database Administrator for a 4+ month contract position in Brentwood, TN. This role is hybrid. Day to Day: The Team Lead, I...

1w ago

Apply

Customer Service Rep

Corps Team • Forest Hills, TN, US • 2w ago

Our client, a retail chain of home improvement and agriculture stores, is seeking a Customer Service Rep for a 4+ month contract position in Brentwood, TN. This role is hybrid with 3+ days onsite per week. This resource...

2w ago

Apply

Marketing Coordinator

Corps Team • Forest Hills, TN, US • 3w ago

Our client, a retail chain of home improvement and agriculture stores, is seeking a Marketing Coordinator for a 6+ month contract position in Brentwood, TN. This role is hybrid. Day to Day: This position supports the pl...

3w ago

Apply

Senior Accountant

Corps Team • Forest Hills, TN, US • 3w ago

Our client, a retail chain of home improvement and agriculture stores, is seeking a Senior Accountant for a 3+ month contract position in Brentwood, TN. This role is hybrid with 2+ days onsite per week. Day to Day: This...

3w ago

Apply