IT Service Continuity Specialist

ITSM & DevOps • United Kingdom • 3d ago

We’re looking for an IT Service Continuity specialist to join a large UK retailer, coming in to develop, implement and refine ITSC processes, plans and strategies!

Location: Northwest UK Headquarters (Mainly Remote)

Duration: 6 Months

Day Rate: £500-525 Outside IR35

The ideal candidate will have a strong and proven background in IT continuity planning, disaster recovery, risk management, and incident response

Key Accountabilities:

Design and implement a framework to ensure IT systems incorporate redundancy, failover mechanisms, and load balancing to prevent single points of failure.
Use the Service Catalogue to identify and assess IT services critical to business operations.
Prioritise IT services based on their business criticality to minimise disruptions that affect business operations.
Design and execute a framework and schedule for ongoing service continuity exercises and simulations, including recovery and failover exercises for identified business-critical systems and services.
Review the outcomes and results from the exercises, to refine recovery processes and improve the organisation’s preparedness.
Collaborate with key stakeholders to design and develop detailed service continuity plans for the identified business critical systems and services.

Ideally, you’ll have:

Proven experience in IT Service Continuity, Disaster Recovery, and Business Continuity Planning.
Thorough knowledge of proven industry-specific standards and frameworks such as ISO 20000, ITIL.
Experience with continuity testing and failover exercises.
In-depth knowledge of IT systems, including server infrastructure, cloud services, networking, and storage.
Expertise in data backup strategies, recovery activities, and high availability design.
Experience of working in Retail and/or Logistics

Sound like you? Please apply directly for more detail!

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