Lead UX Researcher

Comcast Corporation • Permanent • New York, United States • $64.39 - $96.59 / day • 1d ago

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

Job Summary

As a Lead UX Researcher, you will drive high-impact, mixed-method research initiatives that inform product strategy and elevate user experience across FreeWheel's core platforms. You'll collaborate closely with product managers, designers, and engineers to shape research roadmaps, uncover deep user insights, and ensure product decisions are grounded in evidence. In this role, you'll also mentor other researchers and contribute to scaling research practices across the organization.

Job Description

Core Responsibilities

Research Leadership - Lead strategic research initiatives within a product area to drive clarity, alignment, and user-centered decision-making.
Stakeholder Influence - Communicate research findings clearly and persuasively to senior stakeholders, shaping product direction and priorities.
Methods & Execution - Design and conduct studies using a range of qualitative and quantitative methods tailored to business and user needs.
Cross-Functional Impact - Partner with Product, Design, and Engineering to embed user insights throughout the product development lifecycle.
Practice Maturity - Mentor peers, refine research artifacts, and champion scalable, repeatable research practices across teams.

About You

Experience - You bring 8+ years of UX research experience, ideally in SaaS or enterprise product environments, leading both qualitative and quantitative research initiatives.
Methodological Range - You are skilled in usability testing, interviews, surveys, and basic statistical interpretation, with a strong grasp of when and how to apply each method.
Communication - You confidently present research insights to senior product leaders and cross-functional teams, translating findings into actionable recommendations.
Team Collaboration - You thrive in agile environments, guiding research work and influencing product decisions through evidence-based insights.
Research Operations - You have built scalable research frameworks, including study templates, insight libraries, and team-level processes that improve efficiency and consistency.
Mentorship - You are passionate about helping others grow, offering coaching and thoughtful feedback to elevate team capabilities.
Portfolio - You can share case studies that demonstrate how your research has shaped product strategy and improved user outcomes.
Education - You hold a Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Anthropology, Sociology, or a related field.
Bonus - You have experience in ad tech or media platforms, bringing valuable domain knowledge to the team.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Leadership; Organizational Maturity; Case Study Research; Strategic Influence; Taking Ownership; Research Strategies; Cross-Functional Management

Salary:

Primary Location Pay Range: $133,932.61 - $200,898.91

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Related Jobs

BCG Platinion Lead IT Architect, Public Sector Industry Leader (Defense & Security, Civil Sector)

Boston Consulting Group • Permanent • New York, United States • 16h ago

Architect

Locations : Atlanta Austin Boston Brooklyn Chicago Dallas Denver Detroit Houston Miami Minneapolis Nashville Summit New York Philadelphia Pittsburgh Durham Washington Who We Are Boston Consulting Group partners with lead...

16h ago

Apply

IT Specialist

BioWorks • Permanent • New York, United States • 18h ago

Welcome to BioWorks! We are hiring an IT Specialist who will assist the Technology Manager with implementing and maintaining BioWorks technology infrastructure to reach its strategic goals. They will provide technical su...

18h ago

Apply

.Net Developer

Global Channel Management, Inc. • Any • New York, United States • $49 / day • 19h ago

Developer

.Net Developer requires: Strong knowledge of data structures, algorithm, enterprise systems, and asynchronous architectures Strong Web UI Application development experience Agile development team experience Advanced Micr...

19h ago

Apply

Cloud Engineer

Smart design • Any • New York, United States • $95 / day • 19h ago

Engineer

esign, develop, and implement cloud-based solutions while collaborating across departments to ensure seamless service delivery. Automate cloud environment management and continuously enhance infrastructure for optimal pe...

19h ago

Apply

Executive Assistant

PENTAGRAM • Any • New York, United States • $95 / day • 19h ago

Key Responsibilities: 1. Provide administrative support to senior-level executives, including scheduling appointments, managing calendars, and coordinating travel arrangements. 2. Manage and prioritize tasks, ensuring ti...

19h ago

Apply

Senior Project Manager - Oracle HR (Fusion) Remediation

INFOTRON • Permanent • New York, United States • 20h ago

Project Manager

Job Title: Senior Project Manager - Oracle HR (Fusion) Remediation Location: Hyrbid (2-3 days in NY office) Employment Type: 6 month contract (potential to extend) Reports To: Head of HR Technology / CIO / Program Direct...

20h ago

Apply

Fashion Digital Marketing Models $25 an hour

ASE Fashion • Permanent • New York, United States • $25 / day • 1d ago

Get paid to learn the fashion business. Serious responsible and reliable individuals only please submit IG handle as resume for consideration must be able to take quality photographs and video in creative settings and ha...

1d ago

Apply

Third Party Risk Management Lead

City National Bank • Permanent • New York, United States • $53.56 - $91.22 / day • 1d ago

THIRD PARTY RISK MANAGEMENT LEAD WHAT IS THE OPPORTUNITY? Third Party Risk Management (TPRM) Lead is responsible for providing Enterprise wide third party risk management services, including taking a lead role to define,...

1d ago

Apply

Senior Director, Software Engineering - Private Investment

Northwestern Mutual • Permanent • New York, United States • 1d ago

Engineer

Summary - Sr. Director of Software Engineering is responsible for Private Investment Management Data and technology capabilities in the managed Investment area. This role is responsible for leading a team to implement va...

1d ago

Apply

Quality Engineer with Security Clearance

Innova Solutions, Inc. • Permanent • New York, United States • $42 - $46 / day • 1d ago

Engineer

A client of Innova Solutions is immediately hiring a Quality Engineer. Position Type: Full time Contract. Duration: 06-12 months Location: Rochester, NY As a Quality Engineer, you will: • Responsible for the identificati...

1d ago

Apply