Digital Services Member Service Associate: Part Time

Levo Federal Credit Union • Permanent • Minnesota, United States • 2d ago

As a Member Service Associate/Teller, you connect with our members to build trusted relationships and help direct them to achieve their financial goals. In this role, you are counted on to assist members with their everyday banking transactions and needs, such as transfers, loan payments, and account-related questions. Your primary responsibility it to support our members through our digital services: email, phone, text, and video. You must be able to think creatively to find solutions and solve problems for our members and be comfortable and confident learning and using new technologies.

After six months, you'll know you were successful if:

You've mastered basic transactions.
You use your knowledge base to match products and services to member needs.
You ask appropriate questions to assist members with transactions and protect against fraud.

The best thing an employer can do is give you the support you need to succeed. Levo invests in you - personally, professionally, and financially- through ongoing training and development. Career growth isn't just a fun idea - it's the heartbeat of who we are!

Weekday hours (24 per week) range from 7:15 am-6:15 pm M-F, plus Saturdays from 8:45 am-12:15 pm. Our digital services roles are located in our Service Center: 1741 S Cleveland Ave.

Requirements

A qualified Member Service Associate/Teller candidate will have a high school diploma, GED or equivalent, and six to twelve months of cash handling and customer service experience. In addition, the ideal candidate will have sales or referral experience.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Salary Description
$16.00 - $18.00 per hour

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