Community Engagement Lead

The Planet Group • Los Angeles, CA, US • 3d ago

Community Engagement Lead

Location: Los Angeles, CA
Duration: 12 months
Pay: up to $66.20/hr, DOE

Planet Interactive's well-known hospitality client is looking for aCommunity Engagement Lead. The role will be 40 hours a week and located in Los Angeles, CA on a 12-month contract.

Community Engagement Lead Responsibilities:

Community engagement
- Build and maintain strong relationships with hosts, serving as their day-to-day point of contact
- Ensure host participation aligns with brand values and reputational marketing goals
- Lead host training sessions (live on Zoom and pre-recorded) on best practices for social media and storytelling
Social strategy & execution
- Collaborate with agency partners and internal teams to co-develop social playbooks and asset packs
- Guide hosts in creating compelling social content that emphasizes community and economic empowerment
- Track participation and support content optimization
Program management
- Manage relationships and deliverables across Community, Policy, Marketing, PR, Legal and external agency
- Coordinate with internal teams to support content amplification and reporting
- Manage agency purchase orders and track budget across program, monitoring agency time and services
Event Planning & Execution
- Plan and support execution of local events that build Host engagement in Los Angeles, in partnership with the Community-connect and cross-functional teams
- Manage logistics, guest outreach, internal collaboration, and post-event storytelling opportunities
- Coordinate the following event types:
  - Home Host Mixer: A social gathering to reconnect Hosts to the local host Club
  - Services & Experiences Showcase: An event to connect Home Hosts with Experience and Service Hosts, fostering collaboration
  - Cross Functional Engagement Opportunities: Partner with the Supply and Policy team to bring Hosts along with changes to the platform requirements

Community Engagement Lead Qualifications:

7+ years of experience in community management, social marketing, or grassroots organizing
Detail-oriented, organized, and able to juggle multiple workstreams with clear prioritization
Enablement experience and ability to lead trainings with grassroots communities
Execution-oriented, with the ability to develop and foster collaborative internal relationships
Program-management experience with a marketing focus
Strong written and oral communicator
Creative problem solver, able to identify real obstacles and suggest viable solutions
Financial acumen, including experience managing budgets, POs, and vendor contracts
Strong analytical, data, and troubleshooting skills

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