Jr Technical Operations Support Engineer page is loaded Jr Technical Operations Support Engineer Apply locations United Kingdom - London time type Full time posted on Posted 30+ Days Ago job requisition id R-01055
Technical Operations Account Executive, EMEA
London, UK
Hybrid Schedule (M/F remote, T/W/TH in-office)
At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we're looking for people to help us tackle that responsibility with creativity and focus. Magnite (NASDAQ: MGNI) is the world's largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats, including CTV / streaming, online video, display, and audio. Our tech fuels billions of transactions per day!
As a Technical Operations Account Executive, you will play an important role in ensuring client success on our platform every day. You will work closely with premium clients in the EMEA region.
Your responsibilities will include onboarding and integrating new clients, resolving technical issues for DSPs, publishers, curators and our own wrapper solution, and developing a deep understanding of each client's business to deliver tailored solutions. You will work cross-functionally with internal stakeholders to improve our platforms, streamline processes, and drive continuous improvement. Success in this role requires a strong blend of analytical and troubleshooting skills, project management expertise, and excellent interpersonal abilities.
In this role you will:
Provide technical support for clients using Magnite's DV+/Demand Manager platforms
Support integrations for publishers, DSPs, and curators
Troubleshoot complex technical issues in clients' implementations
Collaborate with Product Management by partnering on feedback, testing etc.
Build relationships with technical and business contacts by providing guidance and establishing yourself as a trusted advisor on all aspects of the ad tech ecosystem
Proactively implement operational processes and/or reporting that simplify, standardize, and enable operational excellence
Proactively work on revenue generating projects-with the goal of growing DV+'s market share
We're looking for someone with:
Bachelor's degree or equivalent professional experience
Good understanding of Excel
Strong communication skills to discover clients' root issues and navigate solutions with them
Ability to think strategically and work independently in a fast-paced environment
Ability to approach challenges creatively and deliver scalable, practical solutions under tight deadlines
Additional qualifications preferred for the role:
1+ yrs experience in a technical role
Experience in the AdTech industry
Basic Knowledge of SQL, Python, Javascript
Basic understanding of the Ad Tech ecosystem (GAM, Prebid, OpenRTB, SSPs, DSPs etc)
Comprehensive Perks and Benefits :
Holiday Breaks and Quarterly Wellness Days
Equity and Employee Stock Purchase Plan
Family-Focused Benefits and Parental Leave
Private Medical Insurance
Competitive Pension Plan
Disability and Life Insurance
Mobile Phone Subsidy
Fitness and Wellness Reimbursement
Company Culture:
We believe collaboration is essential to success. Magnite's hybrid schedule includes two days worked remotely (Monday and Friday) and three days on-site (Tuesday, Wednesday, and Thursday). Our offices provide lunches, beverages, snacks, training and development, and office events to support your work week.We also understand you have appointments, families, hobbies, and other commitments. Magnite strives to maintain a healthy work/life integration for all employees so you can bring your best every day, both at work and at home.
Magnite Invests in You:
Career Development Initiatives and a Career Growth Framework
Culture and Inclusion Programs
Bonusly Peer-to-Peer Recognition Program
Community Service and Volunteer Events
Company-Matched Charitable Contributions
Mental Health Support
About Us
The world's leading agencies and brands trust our platform to access brand-safe, high-quality ad inventory and execute billions of advertising transactions each month. Anchored in bustling New York City, sunny Los Angeles, mile high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC.
Our Commitment: We aim to incorporate a wide range of voices into our Magnite culture, cultivating an environment where employees feel welcomed, cared for, and encouraged to freely share ideas. We are committed to employee growth, collaboration, inclusion, and innovation. We invest in Magnite's local communities. We seek talent from all backgrounds to champion corporate values of seeing the big picture and being catalysts of change.
Want to learn more about us?
Check out our blog for Magnite announcements and Ad Tech industry news!
Recruiting Agency Notice
Magnite does not accept agency resumes and is not responsible for any fees related to unsolicited resumes.
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Magnite was born in 2020 when the programmatic ad pioneers at Rubicon Project teamed up with the CTV experts at Telaria. To accelerate our CTV ambitions, we acquired CTV leader SpotX and ad management platform SpringServe in 2021. Now, Magnite is the industry's largest scaled, independent CTV/video ad platform. Though CTV and video are now as important to Magnite as ever, we remain committed to our roots as an omnichannel SSP. Thousands of publishers around the globe rely on our technology to sell advertising on their terms and across every channel and format-including CTV, desktop, mobile, and audio. Likewise, we help the world's leading agencies and brands reach millions of consumers efficiently, safely, and while respecting their privacy. The Magnite team is made up of hundreds of people across North America, EMEA, LATAM, and APAC, and our stock is traded on NASDAQ as MGNI.
