Application Engineer

Alexander Mann Solutions - Public Sector Resourcing • ATS • London, City, United Kingdom • 2d ago

On behalf of the National Crime Agency, we are looking for an Application Engineer (Inside IR35) for a 12 Month hybrid contract based 3 days per week in London, Birmingham or Warrington.

Note: SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position, (and speed at which we require a postholder in situ), preference may be given to candidates who meet all of the essential criteria and hold active security clearance

We are looking for an application engineer to support, manage and maintain a suite of applications.

You will:
. maintain services and are responsible for conducting user and security administration.
. Monitor applications and accountable for batch processes.
. You may carry out the duties of an end user computing engineer, such as fixing technical problems, maintaining hardware and liaising with the Problem or Incident Manager.

Typical Skills:
. VMWare (xsphere, vsan, nsx, horizon/omnissa)
. Microsoft Active Directory and Group Policy
. Maintain secure configuration and accurate information, controlling IT assets in one or more significant areas, applying licence keys, updating certificates and verifying location and state of assets.
. Manage service components to ensure they meet business needs and performance targets.
. Implement changes and know how to apply change control procedures.
. Develop process efficiency, support specific activities to improve development processes and can spot or identify obvious deficiencies.
. Identify and register incidents allocating it to the appropriate channel.
. Investigate problems in systems, processes and services, with an understanding of the level of a problem.
. Assist in technical support activities and carry out agreed/routine maintenance and administration tasks.
. Understanding of the role of testing and how it works.
. Identify needs and engage with users or stakeholders to collate user needs evidence.

Desirable experience/knowledge required includes:
. DNS/DHCP
. Windows Server (2016, 2019, 2022)
. Dell storage (Powerscale and ECS)

Please be aware that this role can only be worked within the UK and not Overseas.

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