Customer Accounts Advisor

Aarons • Permanent • Missouri, United States • $14.25 - $15 / * • 1d ago

The hourly range for this position is $14.25 to $15.00. This position is also eligible for incentive pay based on performance.

Customer Accounts Advisor

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management

Requirements

United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills

Aaron's Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes :

Paid time off, including vacation days, sick days, and holidays

Medical, dental and vision insurance

401(k) plan with contribution matching

Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Benefits vary based on full-time and part-time employment status.

Related Jobs

Embedded Software Engineer with Security Clearance

Innova Solutions, Inc. • Permanent • Remote (Missouri, United States) • $80 - $90 / * • 1d ago

Fully Remote

A client of Innova Solutions is immediately hiring for an Embedded Software Engineer Position Type: Full Time (Contract) Duration: 12 months Location: 100% Remote (Hazelwood, MO) As an Embedded Software Engineer, you wil...

1d ago

Apply

Customer Accounts Advisor

Aarons • Permanent • Missouri, United States • $14.75 - $15.50 / * • 1d ago

The hourly range for this position is $14.75 to $15.50. This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer,...

1d ago

Apply

F-22 Mission Systems Product Owner - Software (Associate, Experienced, andSenior)

Boeing • Permanent • Missouri, United States • $41.68 - $56.39 / * • 1d ago

Job Description At Boeing, we innovate and collaborate to make the world a better place. Were committed to fostering an environment for every teammate thats welcoming, respectful and inclusive, with great opportunity for...

1d ago

Apply

Systems Engineer (Experienced or Lead)

Boeing • Permanent • Missouri, United States • $47 - $63.58 / * • 1d ago

Engineer

1d ago

Apply

Software Engineers -DevSecOps (Associate or Experienced)

Boeing • Permanent • Missouri, United States • $40.87 - $55.29 / * • 1d ago

Engineer

1d ago

Apply

Signature Management Software Product Owner LO Engineer

Boeing • Permanent • Missouri, United States • $69.06 - $93.44 / * • 1d ago

Engineer

1d ago

Apply

Ground Systems Hardware Architect

Boeing • Permanent • Missouri, United States • $69.06 - $93.44 / * • 1d ago

Architect

1d ago

Apply

F-15 Mission Systems Weapon Integration Engineer

Boeing • Permanent • Missouri, United States • $57.62 - $77.96 / * • 1d ago

Engineer

1d ago

Apply

Embedded Software engineer with Security Clearance

Artech Information Systems • Permanent • Missouri, United States • $80 - $90 / * • 2d ago

Engineer

Job Title: Embedded Software Engineer Location: Hazelwood, MO (Remote) Salary Range: $80 To $90/HR A ctive Secret Clearance required Introduction Join our team to lead the design and evaluation of cutting-edge multicore...

2d ago

Apply

Associate Financial Advisor

Edward Jones • Permanent • Missouri, United States • $29.71 - $31.54 / * • 2d ago

Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licen...

2d ago

Apply