IT Technical Support Engineer - SC Cleared

Experis UK • Pewsey, England, GB • 1d ago

IT Technical Support Engineer - SC Cleared

Location: Pewsey, Gloucster and Corsham
Rate: £140 - £180 Per Day
Contract Length: 6-months with extensions
Summary:

We're looking for a proactive and detail-oriented IT Technical Support Engineer to join a dynamic team supporting a regional IT service hub. This role is ideal for someone who thrives in a fast-paced environment, enjoys hands-on technical work, and takes pride in maintaining high service standards.

Key Responsibilities:

Manage and update support tickets for your assigned hub and surrounding locations, ensuring timely resolution and communication.
Oversee local stock and asset management, including scanning equipment in and out of the hub in line with operational procedures.
Coordinate and process hardware disposals in accordance with agreed protocols.
Perform triage and basic hardware repairs on in-warranty devices, including liaising with vendors for parts and returns.
Replenish IT lockers and ensure availability of essential equipment for end users.
Identify and escalate service issues or opportunities for improvement to the Team Leader.
Adhere to all site-specific regulations and internal procedures to ensure compliance and consistency.

What We're Looking For:

Experience in IT support, hardware handling, or service desk environments.
Strong organisational skills and attention to detail.
Ability to follow structured processes and maintain accurate records.
Comfortable working independently and as part of a wider support team.
Good communication skills and a customer-focused mindset.

Please apply for immediate consideration.

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