Hubspot Functional Consultant

Commerce & Industry • GB • 3w ago

Job Benefits: Outside IR35

Job Title: Senior HubSpot Functional Consultant
Location: UK – Remote with some occasional travel
Contract Duration: 6 months (potential to extend to 12+ months)

Key Responsibilities

Lead the functional implementation of HubSpot Sales, Marketing, and Service Hubs—translating business goals into scalable configurations, workflows, and automations.
Design and implement multi-brand structures using Business Units, permission sets, partitioned assets, and subscription types to ensure data separation while supporting consolidated reporting.
Standardize and orchestrate definitions and processes across Hubs (e.g., lifecycle stages, SLAs, ticketing, CSAT/NPS, knowledge base).
Ensure compliance with relevant data privacy regulations (e.g., GDPR, ePrivacy, CAN-SPAM/CASL) across all forms, subscriptions, and data capture mechanisms.
Oversee functional aspects of integrations (HubSpot APIs, webhooks, iPaaS tools, Dynamics 365, ERP, identity systems), working closely with technical teams.
Manage SSO and email infrastructure including authentication protocols (SPF/DKIM/DMARC), shared inboxes, and brand domains.
Define and deliver reporting frameworks—global and local dashboards, attribution models, data contracts, and contact governance.
Lead rollout waves from discovery through hypercare—owning configuration, UAT, migration mapping, and process documentation.
Facilitate workshops and manage stakeholders across Marketing, Sales, Service, IT, and Compliance functions at both global and local levels.

Qualifications

Recent experience (within the last 2 years) as a HubSpot Functional Consultant or Product Owner delivering complex, global, multi-brand HubSpot implementations.
Strong expertise in configuring Business Units, permissions, sequences, automation, ticketing, knowledge base, and other core HubSpot features.
Experience integrating HubSpot with Microsoft Dynamics 365 CE, including data mapping, identity management, and cross-platform processes.
Proven ability to manage compliance requirements (GDPR, UK-GDPR, etc.) and consent/preference strategies across large data sets.
Background in piloting implementations and scaling through repeatable toolkits (templates, runbooks, UAT materials, hypercare plans).
Skilled in stakeholder engagement and requirements gathering within federated organizations or complex multi-entity environments.
Familiarity with iPaaS solutions and HubSpot APIs; able to collaborate with engineering teams while owning end-to-end functional delivery.

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