Business Analyst Salary: Competitive and based on experience Location: London - 3 days required in the office
Business Analyst
Salary: Competitive and based on experience
Location: London - 3 days required in the office
Aspen Insurance is seeking a highly skilled Business Analyst to join their London team, where your expertise will be pivotal in driving strategic and operational transformation across delegated underwriting and reinsurance claims functions. This is an exceptional opportunity to work within a supportive and collaborative environment that values respect, honesty, trust, and professionalism. Aspen Insurance stands out for its commitment to nurturing talent, offering extensive training opportunities, generous pension contributions, and flexible working arrangements designed to help you thrive both professionally and personally. As a Business Analyst at Aspen Insurance, you will play a central role in shaping the future of business change initiatives, working closely with stakeholders across the organisation and third-party providers worldwide. If you are passionate about making a meaningful impact in the (re)insurance sector and want to be part of a company that rewards achievement and encourages growth, this is the perfect role for you.
- Join Aspen Insurance's London office as a Business Analyst and become an integral part of a globally recognised specialty insurance and reinsurance provider known for its inclusive culture and supportive leadership.
- Benefit from flexible working opportunities, generous pension contributions, and ongoing training programmes that empower you to develop your skills while maintaining a healthy work-life balance.
- Work collaboratively with cross-functional teams on high-impact projects that drive operational excellence and deliver real business value across delegated authority, reinsurance, and claims operations.
What you'll do:
As a Business Analyst at Aspen Insurance in London, you will be at the heart of transformative projects that shape the future of delegated underwriting and reinsurance claims operations. Your day-to-day responsibilities will involve engaging with diverse stakeholders to understand their needs through workshops and interviews while documenting clear requirements that drive strategic outcomes. You will collaborate closely with cross-functional teams-both locally and globally-to map existing processes using best practice frameworks before optimising them for efficiency. By supporting the development of target operating models and robust data governance structures, you'll help ensure alignment with regulatory standards. You'll also play a vital role in managing requirements deliverables from inception through prioritisation to sign-off while overseeing improvements in critical operational processes such as TPA ingestion data flows. Throughout each project phase-from planning meetings to user acceptance testing-you'll act as a bridge between business users, change management teams, IT professionals, developers, testers, external partners, ensuring seamless communication and successful delivery of solutions that meet organisational goals.
- Engage with business stakeholders to elicit, analyse, document, and articulate both functional and non-functional requirements using industry best practices to ensure clarity of vision and scope.
- Facilitate workshops, stakeholder interviews, gap analyses, and collaborative sessions to capture business needs and translate them into actionable plans that support strategic outcomes.
- Capture and document current ('as-is') and future ('to-be') business processes using Aspen Process Mapping and Notation Best Practice to ensure comprehensive understanding of impacted areas.
- Map and optimise end-to-end business processes to uncover requirements, identify opportunities for process improvement or standardisation, and align with operational and regulatory standards.
- Support the development and implementation of target operating models (TOMs), change roadmaps, data governance frameworks, reporting structures, and process engineering approaches such as SIPOC or Lean.
- Collaborate with distributed teams across different locations globally as well as third-party providers to define data standards, resolve audit actions associated with Lloyd's business plan for Delegated Underwriting, and recommend remediation activities.
- Accurately capture requirements deliverables including user stories with acceptance criteria; manage prioritisation techniques to ensure benefit-driven delivery; maintain version control for all documentation.
- Oversee improvements in TPA ingestion data processes; monitor near shore FNOL & claims processing; provide audit & compliance attestation for key claims controls; report on change impacts and continuous improvement opportunities.
- Serve as the conduit between internal/external customers, change management teams, IT stakeholders, developers, subject matter experts, project managers, enterprise architects, application development/test teams throughout the full project lifecycle.
- Actively participate in testing cycles including user acceptance testing (UAT), exploratory testing of solutions to uncover defects early; facilitate UAT scripts preparation; support change management activities throughout project lifecycles.
What you bring:
To excel as a Business Analyst at Aspen Insurance in London you will bring substantial experience applying advanced business analysis methodologies within the (re)insurance sector-ideally spanning more than eight years. Your background should include hands-on involvement in delegated underwriting projects where you've demonstrated deep understanding of delegated data standards alongside practical experience remediating complex data quality challenges. Familiarity with bordereaux ingestion tools like Watertrace or VIPR is highly valued along with exposure to claims transformation initiatives covering every aspect of claims lifecycle management. Professional accreditations such as BCS/ISEB or CII qualifications are desirable but not mandatory if you possess proven analytical prowess combined with consultative solution-proposing abilities when engaging senior stakeholders. Your skillset should encompass rapid learning agility across new domains plus proficiency creating compelling presentations tailored for executive audiences. Exceptional communication skills are essential-enabling you to build trusted relationships across varied stakeholder groups while facilitating productive workshops/interviews/gap analyses. You must be adept at managing competing priorities within dynamic environments whilst exercising sound judgement during sensitive situations-all underpinned by your commitment to collaborative teamwork.
- Demonstrated experience in business analysis principles including BPMN/UML/Lean Six Sigma methodologies applied within (re)insurance sector environments over at least eight years.
- Proven track record delivering successful outcomes throughout full project lifecycles involving delegated underwriting projects-understanding delegated data standards (risk/premium/claims) plus binder management system workflows.
- Expertise remediating data quality/reporting issues enabling frictionless data ingestion/processing for key business reporting points; hands-on experience with bordereaux/bordereaux ingestion tooling such as Watertrace or VIPR implementations.
- In-depth knowledge of claims transformation projects including claims lifecycle management/data capture/usage throughout claims management processes; familiarity with Subscribe advantageous.
- Professional accreditation in BCS/ISEB or equivalent in Business Analysis desirable; CII qualifications considered beneficial but not essential.
- Exceptional analytical thinking/problem-solving/documentation skills combined with ability to propose solutions consultatively when discussing options with senior stakeholders.
- Experience managing complex problems by decomposing requirements into manageable components while collaborating effectively with development teams/business SMEs on feasible technical solutions meeting business needs.
- Rapid absorption of new information/business domains coupled with excellent PowerPoint presentation skills suitable for executive-level audiences producing impactful option papers.
- Outstanding verbal/written communication abilities enabling professional interaction across diverse stakeholder groups-including executives/managers/third-party vendors/subject matter experts-with strong influencing/facilitation capabilities.
- Ability to proactively manage workloads/priorities within fast-moving environments featuring rapidly evolving targets; sound decision-making skills considering conflicting opinions/emerging facts plus sensitivity handling delicate situations.
What sets this company apart:
Aspen Insurance has established itself since 2002 as one of the leading diversified specialty insurance and reinsurance companies globally. The organisation is renowned for its thoughtful approach towards clients' needs-delivering carefully tailored solutions through creative problem-solving supported by core values of respect, honesty, trust, professionalism. Employees at Aspen Insurance benefit from an inclusive culture where achievement is rewarded through generous pension contributions alongside flexible working opportunities designed around individual circumstances. The company invests heavily in personal development via ongoing training programmes ensuring everyone can grow their career within a supportive network led by knowledgeable professionals who champion collaboration over hierarchy. Aspen Insurance's commitment extends beyond just workplace benefits-it fosters an environment where your voice matters regardless of background or experience level making it an ideal place for those seeking long-term career progression within the insurance sector.
What's next:
If you're ready to make a significant impact at Aspen Insurance while advancing your career in an inclusive environment that values your expertise-apply now!
Apply today by clicking on the link provided.
We are committed to creating an inclusive recruitment experience. If you have a disability or long-term health condition and require adjustments to the recruitment process, our Adjustment Concierge Service is here to support you. Please reach out to us at adjustments@robertwalters.com to discuss further.
This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
