L2 Desktop Support with Security Clearance

TEKsystems c/o Allegis Group • Permanent • Arizona, United States • $23 - $26 / * • 1d ago

We are currently looking for a L2 Desktop Technician in Gilbert, AZ. This position is fully onsite and will work a 9/80 schedule - 9 hours per day and every other Friday off.
- Primary responsibilities:
• Provide excellent customer service for a walk-up IT PC Support desk
• Provide technical support for computers; install, troubleshoot, service, and repair personal computers, related PC software, and peripherals
• Instruct users in the use of personal computers
• Investigate information, network, and communications needs of users, and make recommendations regarding software and hardware purchases
• Provide Windows systems management.
• Collaborate with other technical support professionals and IT shared services contacts for resolution of customer issues Secondary responsibilities during slow periods:
• Provides offnet environment support
• Provides basic network administration
• Work with software vendors to support third party applications
• Provide any technical support above and beyond the Tier 1/2 support vendor
• Office printer or label printer support • Provide audio/visual support for conference rooms and large meetings Basic Qualifications: • 3 years of relevant experience in helpdesk/desktop support and working with equipment
• Experience supporting enterprise level environments
• Proficient in managing tickets through ticketing systems such as Remedy, Salesforce, or ServiceNow
• Experience with O365 and M365
• Experience in Active Directory configuring user and computer accounts
• Excellent ability to work directly with users and troubleshoot/resolve key issues
• Customer-service mindset and good decision-making ability
• Possesses a high attention to detail and accuracy of work
• Ability to effectively work with others and interact professionally with shareholders
• Ability to work after hours and weekends, if needed Preferred Qualifications:
• Bachelor's degree in relevant discipline.
• A+, Net+, or Sec+ certification or equivalent • Experience with different systems (Windows, MAC, Linux, etc )
• Experience working with ServiceNow and ITSM for ticketing
• Proficiency in troubleshooting of computers, printers, desktop PCs, etc The expected compensation range for this position is to be between $23-26/hr. o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Related Jobs

Interim Staff Accountant

Vaco by Highspring • Permanent • Arizona, United States • 23h ago

Vaco has partnered with a mission-driven healthcare organization that is in search of a Senior Staff Accountant to support core accounting operations. The role is ideal for someone with a strong foundation in accounting...

23h ago

Apply

Java Architect $89/hr Srinivasa Kandi

VALIANT TECHNOLOGIES LLC • Any • Arizona, United States • $89 / * • 1d ago

Architect

Role: Java Architect Bill Rate: $89/hour C2C Location: Phoenix AZ Duration: 12+ months/ long-term Interview Criteria: Telephonic + Skype Direct Client Requirement Job Details: Java Core with extensive hands-on experience...

1d ago

Apply

Service Desk Technician with Security Clearance

TEKsystems c/o Allegis Group • Permanent • Arizona, United States • 1d ago

Top Skills' Details Active Secret clearance, Current A+ Cert 1. 0- 6 months of help desk support experience or customer service experience for the department of defense/military and a current Sec+, net+, or A+. 2. Office...

1d ago

Apply

Background Screening Specialist with Security Clearance

Moseley Technical Services, Inc. • Permanent • Arizona, United States • $32.48 - $36.09 / * • 1d ago

Check out this new opportunity! Background Screening Specialist Mesa, AZ Contract Position $32.48-$36.09/Hour Join a global leader in aerospace innovation where cutting-edge technology meets groundbreaking projects. At t...

1d ago

Apply

Senior Information Systems Specialist with Security Clearance

Moseley Technical Services, Inc. • Permanent • Arizona, United States • $48.41 - $53.41 / * • 1d ago

Check out this new opportunity! Senior Information Systems Specialist Scottsdale, AZ Contract Position Pay Estimated: $48.41-$53.41/Hour This estimate represents the typical salary range for this position based on experi...

1d ago

Apply

Site Reliability Engineer (SRE) with Security Clearance

Moseley Technical Services, Inc. • Permanent • Arizona, United States • $62.36 - $67.36 / * • 1d ago

Engineer

Check out this new opportunity! Site Reliability Engineer (SRE) Scottsdale, AZ Contract Position Pay Estimated: $62.36-$67.36/Hour This estimate represents the typical salary range for this position based on experience a...

1d ago

Apply

Systems Engineer - Space Force MUOS with Security Clearance

Moseley Technical Services, Inc. • Permanent • Arizona, United States • $65.73 - $70.73 / * • 1d ago

Engineer

Check out this new opportunity! Systems Engineer - Space Force MUOS Scottsdale, AZ Contract Position Pay Estimated: $65.73-$70.73/Hour This estimate represents the typical salary range for this position based on experien...

1d ago

Apply

Space Force - Senior Software Engineer - Cloud with Security Clearance

Moseley Technical Services, Inc. • Permanent • Arizona, United States • $84.40 - $89.40 / * • 1d ago

Engineer

Check out this new opportunity! Senior Software Engineer- Space Force- Cloud Scottsdale, AZ Contract Position Pay Estimated: $84.40-$89.40/Hour This estimate represents the typical salary range for this position based on...

1d ago

Apply

Technical Support Specialist - Rescue 21 Communications Systems with Security Clearance

Moseley Technical Services, Inc. • Permanent • Arizona, United States • $33.36 - $38.36 / * • 1d ago

Check out this new opportunity! Technical Support Specialist - Rescue 21 Communications Systems Scottsdale, AZ Contract Position Pay Estimated: $33.36-$38.36/Hour This estimate represents the typical salary range for thi...

1d ago

Apply

Adv Software Eng 1 with Security Clearance

Moseley Technical Services, Inc. • Permanent • Arizona, United States • $62.36 - $67.36 / * • 1d ago

Check out this new opportunity! Software Engineer Scottsdale, AZ Contract Position Pay Estimated: $62.36-$67.36/Hour This estimate represents the typical salary range for this position based on experience and other facto...

1d ago

Apply