ServiceNow Solution Consultant (Pre-Sales)

FlyForm Ltd. • TRAFFIC • South Glamorgan, Cardiff, United Kingdom • 1d ago

Contract 6 months+; UK Remote; with occasional travel to client site when needed

Day Rate c.£600 p/day (depending on experience)

Would you like to be a key player in a fast growing organisation dedicated to delivering value to current and prospective ServiceNow clients? FlyForm is looking for an experienced ServiceNow Solution Consultant on a contract basis. You'll support our sales team to develop top class solutions and meaningful client impact.

As a Solution Consultant, you will uncover the root cause of problems to truly understand our client's challenges and pain points and align the ServiceNow platform to create value driven solutions.

If you're someone who loves to solve problems, challenges the status quo, wants to grow professionally and personally, and enjoys winning as a team, then FlyForm is the place for you.

Qualities & Attitude

Fanatical on detail
Solution oriented and problem solver
ServiceNow technologist at heart
Thrives on high quality delivery
Growth mindset - desire to learn and grow with the company
Take accountability and adopt extreme ownership
People first mentality
Client focused and ability to create rapport
Team player

Your Responsibilities

Support qualification, discovery, and scoping activities during sales campaigns.
Handle ServiceNow technical questions from clients.
Configure demonstration environments to address client requirements and business issues.
Deliver value driven ServiceNow demonstrations to clients for modules across the platform.
Deliver excellent advisory and value assessment outcomes to clients.
Creation of highly accurate solution plans, client proposals and SOW documentation.
Respond to Request for Information/Proposal documents in line with client requirements.
Lead on customer workshops to gather client requirements and translate into high value solutions.
Support FlyForm marketing activities and artefacts such as webinars, podcasts, ServiceNow events, whitepapers etc.
Build strong relationships with ServiceNow technical, sales, partner, and education resources.
Share best practices and known solutions to enhance the quality and efficiency of the team.

Essential Skills & Experience

Pre sales/Solution Consulting experience with ServiceNow.
Outstanding communication skills in writing, speaking, and presenting to senior stakeholders.
Ability to create, define and develop solution proposals and SOW documentation to the highest standard.
Experience in responding to detailed and complex RFPs.
Provided on multiple occasions effective and value driven demonstrations of the ServiceNow platform.
Have a thorough commercial understanding of sales and marketing activities.
Ability to demonstrate analytical and problem solving skills with excellent verbal, written and time management skills.

Advantageous

A working knowledge of IT Service Management, processes, and best practice, or complementary toolsets.
ITIL v3 foundation (or higher) certification.

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