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Administration Assistant

Strait Link People Hub
Temporary
On-site
Vic, U.S. Virgin Islands, United States
Introduction

Company Description

Strait Link has a proud history of being a vital link between Victoria and Tasmania, providing daily sea freight services between Port of Melbourne in Victoria and the Port Burnie in Tasmania. We contribute to the Australian economy by being a key part of the supply chain between Tasmania and the Australian mainland, connecting local Australian customers to markets across the world.



Description

Logistics Administration Assistant

Support the engine room of our Port Melbourne logistics operation

We’re looking for an Administration Assistant to play a key support role in keeping our transport and warehouse operations running smoothly day to day for a 12-month maternity contract.

This is a hands-on, varied role suited to someone who enjoys coordination, problem-solving, and being at the centre of communication between customers, drivers, depot teams and management. You’ll work across freight documentation, customer enquiries, compliance support and general depot administration — with exposure to multiple parts of the logistics function.

If you’re organised, reliable, and thrive in a fast-paced operational environment, this role will keep you engaged and learning.

What you’ll be doing

Operational & Administrative Support

  • Manage freight documentation including manifests, consignment notes, run sheets and delivery paperwork

  • Coordinate daily administrative activities to support transport, fleet and warehouse operations

  • Maintain accurate records across logistics systems (e.g. CBS, D365, Tollworks or similar)

  • Provide administrative support to yard, fleet and warehouse teams

  • Ensure procedures are followed and documentation meets audit and compliance standards

Customer Service & Communication

  • Act as a first point of contact for internal and external enquiries

  • Liaise with drivers, subcontractors and internal teams to support efficient workflows

  • Coordinate information flow between teams to keep operations moving

  • Prepare correspondence, reports and basic operational communications

Compliance, Safety & Reporting

  • Support compliance with WHS, Dangerous Goods and Chain of Responsibility requirements

  • Assist with incident reporting, safety administration and maintaining compliance registers

  • Generate reports, KPI tracking and performance summaries as required

Continuous Improvement & Depot Support

  • Identify inefficiencies and suggest practical process improvements

  • Assist with onboarding new team members through administrative support

  • Provide backup support across fleet, operations, administration and container control during leave or peak periods



Skills And Experiences

What we’re looking for

Essential

  • Experience in an administrative, coordination or support role

  • Ability to manage multiple tasks and priorities in a fast-paced environment

  • Strong Microsoft Office skills (Word, Excel, Outlook, PowerPoint)

  • Excellent organisation, attention to detail and document management skills

  • Clear, professional written and verbal communication

  • Reliable, adaptable and comfortable working both independently and in a team

Desirable

  • Experience in logistics, transport, warehousing or freight

  • Familiarity with CBS, container control systems or ERP platforms (e.g. D365, SAP)

  • Understanding of Chain of Responsibility and safety compliance

Why join us?

  • Varied role with exposure across transport, warehouse and fleet operations

  • Stable, practical work in a hands-on logistics environment

  • Opportunity to build industry knowledge and grow your operational experience

  • Supportive team focused on safety, efficiency and continuous improvement

An inclusive workplace, works for everyone

We celebrate difference. At Strait Link we are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applications from people of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples. If you need additional support to be your best self during the application process, please let us know.

We appreciate your understanding that we are not accepting applications or CVs from agencies. For any queries, please email askHR@straitlink.com.au

We have several roles currently advertised, which means our recruitment process may take longer than usual. As such, we thank you for your patience.