Administrator - Telford and remote - 9-10 months+

Administrator - Telford and remote - 9-10 months+/RATE: £14 per hour inside IR35

One of our Blue Chip Clients is urgently looking for an Administrator.

For this role you will need to be onsite in Telford 2 days per week (Wednesday and Thursday).

Please find some details below:

The Onboarding Case Facilitator role is crucial to the success of the On-boarding process.
We are looking for a dynamic individual who can handle day-to-day activities and manage allocated tasks with minimal supervision while demonstrating excellent communication skills.
The ideal candidate will have experience in processing compliance checks or possess transferable administration skills. They should also have exceptional organizational abilities, proficiency in Microsoft applications, and impeccable data entry skills. This role requires the ability to work under pressure and manage onboarding activities at different stages of the process to ensure the team adheres to compliance, service level agreements, and business start dates.

Key responsibilities include:
Ensuring rigour around the Security and on-boarding process to prevent breaches of the Security standard.
Communicating effectively face-to-face, via email, or telephone with resources, clients, agencies, customers, and internal staff.
Identifying problems, understanding the issues, offering suggestions for resolution, and implementing them if necessary.
Entering candidate details into relevant systems and processing internal requests for assets and accounts.
Consulting with appropriate teams at each stage of the process.
Arranging and facilitating BPSS (Baseline Personnel Security Standard) compliance sessions with resources.
Ensuring all pre-employment documentation, such as visas, passports, and criminal record information, is acceptable.
Processing DBS (Disclosure and Barring Service) criminal record checks.
Handling confidential information with utmost discretion.
Contacting referees via email or telephone for all employer, agency, and academic references.
Accurately updating the security system with resource details and processing right-to-work confirmations.
Creating internal access accounts and maintaining tracking tools to reflect the correct status in the process.
Producing reports and completing validation checks as required.
Supporting projects as needed.

Key skills required for this role include:
Administration background (Mandatory)
Excellent Customer Service ethos (Mandatory)
Excellent work management skills (Mandatory)
Proficiency in MS Office Tools (Outlook, Word, Excel, Access) (Mandatory)
Exceptional communication skills (Mandatory)
Conflict/Negotiation management skills (Preferable)
Excellent data entry and attention to detail skills (Mandatory)
Strong organizational skills with the ability to work under pressure, multitask, and prioritize (Mandatory)
Good teamwork skills (Mandatory)
Ability to follow processes (Mandatory)

Please send CV for full details and immediate interviews. We are a preferred supplier to the client.