ASSISTANT BRANCH MANAGER

Why You'll Love Working with Us

At Fire Police City County Federal Credit Union, we believe that happy, healthy employees create the best work. That's why we offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance.

Competitive Compensation & Financial Well-Being

• Competitive salary with performance-based bonuses
• 401(k) with company match to help you plan for the future
• Pension Plan

Health & Wellness

• Comprehensive health, dental, and vision insurance - we've got you covered!
• Mental health support with free counseling sessions
• Paid Life Insurance, Short Term Disability, & Long Term Disability

Work-Life Balance & Flexibility

• Generous PTO & Vacation policy - recharge and unwind when you need it

Learning & Career Growth

• Professional development stipend for courses, books, and conferences
• Internal mentorship and leadership training programs

Fun & Team Culture

• Company planned offsite parties
• Celebrations for birthdays, work anniversaries, and company milestones

Join us and be part of a company that invests in YOU!

Assist the branch manager with the overall operation of the credit union branch. Assume responsibility for the branch when the branch manager is absent. Work at a branch with less than ten full-time employees.

ESSENTIAL FUNCTIONS

Greet and welcome members to the credit union in a professional manner.

Represent the credit union in a courteous and professional manner.

Process account transactions such as but not limited to deposits, withdrawals, transfers, and processing of loan payments.

Efficiently and accurately perform all tellering and cash drawer functions of an MRS/MAS.

Efficiently and accurately assist MSR/MAS in servicing members' accounts with issues such as but not limited to issues with Bill Pay, Fraud, Mobile, and Online Banking.

Comply with Federal regulations for the processing of holds on accounts.

Comply with BSA and CIP policy to ensure proper identification of members.

Maintain up-to-date and comprehensive knowledge of all credit union policies and procedures.

Research and resolve any cash count discrepancies.

Report unresolved discrepancies to the supervisor immediately.

Coach staff to cross-sell credit union products and services such as but not limited to auto loans, credit cards, and financial literacy.

Maintain up-to-date and comprehensive knowledge of all credit union products and services.

Assist members in loan closing processes.

Input member loan applications.

Provide information on investment alternatives to members.

Assist members in opening IRAs.

Process IRA contributions and distributions.

Provide Financial Counseling services to members and staff.

Ensure the teller station and teller line are properly stocked with paper products, brochures, forms, and supplies.

Ensure completion of Monthly branch supply inventory.

Work with staff to ensure accurate completion of all daily tasks.

Work with staff to ensure the training plan is being followed through.

Provide staff with coaching.

At the discretion of Branch Management hold monthly branch meetings with staff.

Work with Management to ensure Branch operations are completed.

At the discretion of management act in place of the Branch Manager.

Other duties as assigned by President/CEO or Executive Management.

COMPETENCIES/SKILLS

• Ethical Conduct
• Leadership
• Decision Making
• Excellent Oral and Written Communication
• Member Focus
• Promoting Skills

REQUIREMENTS/QUALIFICATIONS

• High School Diploma or Equivalent
• Associates Degree Preferred
• 6 Months Member Service Experience Preferred

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phone, photocopiers/scanners, filling cabinets, 10-key calculator, and fax machines. The position requires manual dexterity, the ability to lift files and open filing cabinets. The employee is required to stand, walk, sit, reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl as necessary.

The employee must be able to occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

The noise level in the work environment is usually moderate.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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