Azure qualified Technical Support Engineer - Investment Banking

Immediate Start

We are seeking an experienced Desktop Support Engineer with a strong VIP support background in Investment Banking and a valid Azure certification to join our client's team in Central London. This is a fully onsite, hands-on desktop role for an initial 6 month contract, with a strong possibility of extension.

• Location: Onsite, Central London

• Working Pattern: Rotational shifts

  • 07:30 - 16:30

  • 10:30 - 19:30
    (Monday to Friday)

• Rate: £275 per day (Inside IR35 - Umbrella only)

• Languages: French fluency advantageous

This role is heavily desktop and floor-walking focused, supporting Front Office and senior stakeholders in a high-pressure investment banking environment. The successful candidate will deliver white-glove, face-to-face technical support, resolving incidents quickly and professionally while maintaining excellent customer experience standards.

• Proven VIP/Executive Desktop Support experience within Investment Banking

• Azure certification with practical exposure to Azure-based user and endpoint support

• Minimum 5 years' experience across 1st-3rd Line Desktop/End-User Support

• Strong onsite desktop support background, including floor walking and desk-side troubleshooting

• Experience working within a Service Desk/Incident Management environment

• Advanced support of Windows OS (Windows 7 & Windows 10)

• Microsoft Office 365 desktop support (Outlook, Teams, Excel, Word)

• Strong knowledge of Windows Workstation builds, imaging, and hardware troubleshooting

• Confident supporting users both face-to-face and remotely

• Exceptional customer-facing skills, with a polished, professional presence

• Excellent troubleshooting ability with strong attention to detail

• Service-oriented mindset with a focus on first-time fix and user satisfaction

• Fluency in French

• Experience supporting Front Office trading environments

• Exposure to Azure AD/Intune user support

• Knowledge of endpoint security and encryption tools

If you are a hands-on Desktop Support Engineer with Investment Banking VIP experience, strong onsite support skills, and a recognised Azure certification, and you are available to start immediately, this is an excellent opportunity to join a fast-paced, high-profile environment.