Benefits Officer

We are urgently seeking an experienced Benefits Officer.

23 an hour Umbrella

Remote working

PURPOSE OF THIS ROLE

The purpose of this role is to work with clients to support them to pay their rent and council tax through the provision of financial support. This includes the administration of Discretionary Financial Support Schemes and Information and signposting regarding financial inclusion support.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. To interview, learn the financial needs and provide high quality, tailored advice to all people that approach the Council for guidance on their benefits entitlement (administered by both national and local government).
2. To assess claims for Housing Benefit and Council Tax Reduction in accordance with national legislation, Council policies and procedures.
3. To work with clients to resolve queries relating to their claim for Housing Benefit and or Council Tax Reduction.
4. To undertake in-claim / accuracy reviews to ensure that the right award is made to the right person at the right time.

Criteria

• A good understanding of the legislation used for decision making regarding Housing Benefit, Council Tax Reduction and Discretionary Financial Support schemes administered by the team.
• Extensive experience of assessing claims for Housing Benefit and or Council Tax Reduction

Please apply with your updated CV ensuring that any gaps in employment are explained.

At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.