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Business Analyst - Dublin - 12-month CX

iO Associates
1 hour ago
Contract
Leinster
Ireland

Role: Business Analyst
Type: 12-month contract (likely extension due to large programme of work)
Rate: €80-90 per hour (Outside IR35 - via your own Ltd)
Location: Dublin (hybrid) - on-site 3 days per week
Start: ASAP
Deadline: Monday 8th June

A global pharma manufacturer is kicking off a major programme to modernise warehouse and manufacturing operations, using AI-led improvement initiatives. They need a senior, delivery-focused Business Analyst who's happy being on-site regularly and spending their time with operational stakeholders on the ground.

This is not a technical role - it's about getting close to the warehouse/ops teams, asking the right questions, getting to the root cause, and driving practical change.

What you'll be doing:
  • Working directly with warehouse and manufacturing operations teams to understand pain points and opportunities
  • Running discovery workshops and deep-dive process sessions - lots of probing, clarifying, and challenging assumptions
  • Defining current-state vs future-state processes and documenting requirements in a clear, operationally focused way
  • Supporting delivery across multiple workstreams (end-to-end ownership)
  • Helping shape solutions that improve warehouse efficiency, accuracy, and day-to-day execution
What we're looking for:
  • Senior Business Analyst experience with a strong track record of delivery (you've owned outcomes, not just supported)
  • Exposure to pharma/regulated manufacturing
  • Broader manufacturing background is a big plus (e.g., FMCG or other high-volume operational environments)
  • Comfortable and credible with operational stakeholders (warehouse managers, site leadership, supervisors)
  • Happy with onsite requirements
Process:
  • 1-stage interview
  • Fast turnaround expected once CVs are submitted