Business Analyst - Legal - SaaS - Leeds - Product

Business Analyst is required by this leading SaaS platform provider, working at the forefront of customer implementation activity, translating customer needs, capturing data, into clear requirements and work through to delivery.

Ideally you can demonstrate a background working within a similar Customer Onboarding function, covering aspects such as -

• Data-led/SaaS driven environments
• Clear definition of customer requirements and business rules
• Working closely with customer systems and data, interpreting reporting requirements
• Defining business rules, and translating those into configuration and delivery within the platform.
• Operational data structure/workflow understanding
• Leading clients through implementations
• Coordinating delivery with internal technical teams (Data/BI, Engineering)
• Lead/Coordinate data-led implementations and data migrations
• Data mapping, validation, testing
• Support post go-live

Ideally this experience will come from a similar law/legal background where you can demonstrate an understanding of operations within this domain, including Practice Management Systems, data workflows, journeys, etc. In return, you will be offered a role with clear autonomy, ownership and real opportunity to shape the future direction of this product suite.

Please note, that whilst this role is advertised as remote, it will require time in the first 3 months to spend time in the office, meet stakeholders, understand how the business works, etc - please only apply if this is something you are comfortable with.

Contact me for a full spec and detailed conversation about the role and organisation, future growth plans, etc.