A
Business Analyst Mid
Adecco
2 hours ago
Contract
Illinois
United States
Adecco is assisting a local client recruiting a Utility Billing Operations Analyst working on Hybrid Schedule. This is an excellent opportunity to join a winning culture and get your foot on the door of nation's largest energy delivery company, serving more than 10 million customers through six fully regulated transmission and distribution utilities. If Utility Billing Operations Analyst sounds like something you would be interested in, and you meet the qualifications listed below, apply now!
Job Summary:
Supports utility billing and customer operations through accurate operational, performance, and financial reporting. Manages large data sets to deliver actionable insights and supports Billing IT initiatives through requirements gathering, test scenario development, UAT, and defect resolution. Troubleshoots billing and operational system issues in partnership with IT and business teams. Brings strong knowledge of utility billing processes and systems, including Oracle CC&B and Meter Data Management, in a regulated environment.
Responsibilities:
Develop, organize, and present operational reports for both internal and external use.
This includes operational, performance and financial reporting.
Manage large data sets used for in-depth analysis and reporting.
Participate in Billing IT projects by gathering criteria, creating and approving
test conditions, and assisting with Change Management activities.
Troubleshoot operational and IT issues and coordinate with internal departments to resolve.
Desired Experience:
Bachelors degree in Business or related field.
High proficiency in standard software applications (e.g., Microsoft Word, Excel,
PowerPoint).
Working knowledge of utility billing processes and customer service programs,
including rate structures, payments, and service orders.
Familiarity with utility-specific operational workflows such as meter-to-cash,
outage management, and customer interaction channels.
Direct experience with Oracle Customer Care & Billing (CC&B) and/or Meter
Data Management (MDM) systems, preferably in a regulated utility environment.
Proven ability to develop and execute test scenarios, perform system and user
acceptance testing (UAT), and manage defect tracking and resolution processes.
Customer driven with good oral and written communications skills and general
analytical problem solving skills.
What's in this Utility Billing Operations Analyst position for you?
Pay: $58.21 - $58.21/hr.
Shift: Hybrid, Mon-Fri, 8 AM - 5:00 PM
Weekly paycheck
Dedicated Onboarding Specialist & Recruiter Access to Adecco's Aspire Academy with thousands of free upskilling courses.
This Onboarding Specialist is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Onboarding Specialist position and other opportunities with Adecco. Apply today!
Pay Details: $58.21 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Job Summary:
Supports utility billing and customer operations through accurate operational, performance, and financial reporting. Manages large data sets to deliver actionable insights and supports Billing IT initiatives through requirements gathering, test scenario development, UAT, and defect resolution. Troubleshoots billing and operational system issues in partnership with IT and business teams. Brings strong knowledge of utility billing processes and systems, including Oracle CC&B and Meter Data Management, in a regulated environment.
Responsibilities:
Develop, organize, and present operational reports for both internal and external use.
This includes operational, performance and financial reporting.
Manage large data sets used for in-depth analysis and reporting.
Participate in Billing IT projects by gathering criteria, creating and approving
test conditions, and assisting with Change Management activities.
Troubleshoot operational and IT issues and coordinate with internal departments to resolve.
Desired Experience:
Bachelors degree in Business or related field.
High proficiency in standard software applications (e.g., Microsoft Word, Excel,
PowerPoint).
Working knowledge of utility billing processes and customer service programs,
including rate structures, payments, and service orders.
Familiarity with utility-specific operational workflows such as meter-to-cash,
outage management, and customer interaction channels.
Direct experience with Oracle Customer Care & Billing (CC&B) and/or Meter
Data Management (MDM) systems, preferably in a regulated utility environment.
Proven ability to develop and execute test scenarios, perform system and user
acceptance testing (UAT), and manage defect tracking and resolution processes.
Customer driven with good oral and written communications skills and general
analytical problem solving skills.
What's in this Utility Billing Operations Analyst position for you?
Pay: $58.21 - $58.21/hr.
Shift: Hybrid, Mon-Fri, 8 AM - 5:00 PM
Weekly paycheck
Dedicated Onboarding Specialist & Recruiter Access to Adecco's Aspire Academy with thousands of free upskilling courses.
This Onboarding Specialist is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Onboarding Specialist position and other opportunities with Adecco. Apply today!
Pay Details: $58.21 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.