Purchasing Agent/Expeditor I
When you join us at Thermo Fisher Scientific, youll be part of a smart, driven team that shares your passion for exploration and discovery. With revenues of $22 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
The Purchasing Agent/Expeditor I is part of the Customer Channels Group (CCG). The Customer Channels (CCG) serves academic, pharmaceutical, biotech, government and industrial customers by providing them with products manufactured by our company as well as those sourced from other industry-leading suppliers around the world. In short, we represent a single source for virtually every laboratory need - from lab equipment and instruments, to consumables and chemicals, to life science products, safety supplies and science education products so our customers can focus on their important work. We go-to-market through a team of more than 1,500 professional salespeople, a global network of resellers and distributors, digital and print catalogs and a state-of-the-art website that contains content about more than 2.5 million products. This position will be based in Pittsburgh, PA.
Key Responsibilities:
- Order Management: Responsible for ensuring purchase orders, customers orders and payables all flow thru efficiently to ensure high customer allegiance (CAS) and profitability of Fisher. Own purchase order edits, tracking questions and maintenance. Following up with suppliers, making edits or changes to POs to meet mins, correct errors, fill back orders, etc. Assisting sales team providing updates on orders for the end customers. Working daily with your Supplier Performance Analysts, Suppliers, Accounts Payable, Customer Service, DCs, Logistics and others to ensure our customers get the right product on time and complete.
- Following up and resolving Sales, Customer Service and supplier generated requests and inquiries to provide world class experience for end customer. Reviews, processes and handles all inquiries for direct ship and non-catalog purchases in accordance with supplier policies. Address all ad hoc requests regarding order issues in a timely manner Create or run Ad hoc reporting as needed using Cognos, Excel, or SQL.
- Backlog: Analyze Backlog Lines and Dollars by Supplier to efficiently collaborate with suppliers, customer service, accounts payable and sales to manage backlog to get customers product, update intended ship dates and maximize revenue recognition. Following up with supplier to obtain and manage PO reconciliation files/responses, Lead time files/updates, and Past due Lines updates from supplier. Top Items impacting service with past due not invoiced - Obtain updated shipping information (estimated receipt date and quantities) for top items impacting the service performance.
- Launch Orders: Multiple times per day review and launch Direct Orders to suppliers. Own and manage back-office aspects of both Fisher catalog items and Non-Catalog items.
- Relationship Building: Build a relationship with your suppliers, and other cross functional partners Collaborate and communicate effectively with Supplier performance Analyst and escalate issues that do not involve transactional resolution (process changes, long term issues, etc)
- Exception Mgmt: Review, analyze and address daily purchase exceptions to prevent dead and excess inventory Cost Variance - Rectify all orders with cost variance discrepancies in a timely manner.
How will you get here? The requirements listed below are representative of the knowledge, skills, and/or ability. To perform this job successfully, and the individual must be able to complete each essential duty in a satisfactory manner and work in a team environment. Must be proficient in all aspects of distribution and departmental standard operating procedures.
Hiring Criteria:
- Non-Negotiable Hiring Criteria: Associate Degree or higher Must be able to manage a very high volume of emails ( 100+ per day). Proficient with Microsoft Word, Excel, Access and Outlook. Flexible with demonstrated ability to multi-task Sense of priority and urgency Good verbal and written communication skills Extremely Organized Looks at the change in a positive manner. Promotes good attitude and teamwork. Proficient with Microsoft Word, Excel, Access and Outlook.
- Preferred Additional Requirements/Qualifications: Bachelors degree 2-4 years Purchasing or related experience recommended. Supply Chain education or work experience APICS certification (CPIM, CIRM, CSCP).
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.