Call Handler/Comms Officer-DV Cleared-London -£300 per day
SmartSourcing Ltd
1 day ago
Contract
London
United Kingdom
£300 - £300 GBP daily
DV Cleared Communications Officer (Call Handler) - Government Contract
£300 per day (Inside IR35)
London (SW1) - Onsite
6-month contract
About the Role
We are recruiting on behalf of a government client for an experienced DV Cleared Call Handler/Communications Officer to join a high-profile, secure operational environment.
This is a non-IT role, ideally suited to individuals with a Police, defence, or national security background, who are confident working in fast-paced, high-pressure settings.
Key Responsibilities
Handle incoming and outgoing communications in a secure environment
Act as a key point of contact within a command and control function
Accurately log, prioritise, and relay critical informationMaintain professionalism and composure under pressure
Collaborate with internal teams to ensure effective communication flow
Essential Skills Experience
Calm, confident, and responsive under pressure
Excellent customer service and communication skills
Strong teamwork and collaboration abilities
Highly organised with strong attention to detail
Comfortable using ICT systems and telephony tools
Desirable Experience
Previous experience in a contact centre or high-volume communications environment
Familiarity with Microsoft Teams or video conferencing toolsMultilingual skills
Clearance RequirementThis role requires Developed Vetting (DV) clearance. Applicants must hold active DV clearance or be eligible to undergo the process.
Ideal Backgrounds
This opportunity would suit candidates with experience as a:
Communications Operator
Dispatcher
Contact/Call Handler
Command Control Operator
Telecoms Operator
Police or emergency services professional
Why Apply?
Work in a high-impact government environment
Competitive daily rate of £300Join a supportive and structured operational team
Ideal for ex-Police or security-focused professionals transitioning into contracting
£300 per day (Inside IR35)
London (SW1) - Onsite
6-month contract
About the Role
We are recruiting on behalf of a government client for an experienced DV Cleared Call Handler/Communications Officer to join a high-profile, secure operational environment.
This is a non-IT role, ideally suited to individuals with a Police, defence, or national security background, who are confident working in fast-paced, high-pressure settings.
Key Responsibilities
Handle incoming and outgoing communications in a secure environment
Act as a key point of contact within a command and control function
Accurately log, prioritise, and relay critical informationMaintain professionalism and composure under pressure
Collaborate with internal teams to ensure effective communication flow
Essential Skills Experience
Calm, confident, and responsive under pressure
Excellent customer service and communication skills
Strong teamwork and collaboration abilities
Highly organised with strong attention to detail
Comfortable using ICT systems and telephony tools
Desirable Experience
Previous experience in a contact centre or high-volume communications environment
Familiarity with Microsoft Teams or video conferencing toolsMultilingual skills
Clearance RequirementThis role requires Developed Vetting (DV) clearance. Applicants must hold active DV clearance or be eligible to undergo the process.
Ideal Backgrounds
This opportunity would suit candidates with experience as a:
Communications Operator
Dispatcher
Contact/Call Handler
Command Control Operator
Telecoms Operator
Police or emergency services professional
Why Apply?
Work in a high-impact government environment
Competitive daily rate of £300Join a supportive and structured operational team
Ideal for ex-Police or security-focused professionals transitioning into contracting
SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.