Communication & Engagement Manager

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Job Title: Colleague Communication & Engagement Manager
Location: Birmingham/Hybrid (Occasional travel to Warwick and across the UK)
Contract Length: 6 months

Join Us in Making a Difference!

Are you passionate about internal communications and colleague engagement? Do you thrive in fast-paced environments and want to play a crucial role in delivering major infrastructure projects that support the UK's net-zero goals? If so, we have the perfect opportunity for you!

We are on the lookout for a Colleague Communication & Engagement Manager to join our dynamic Strategic Infrastructure (SI) business unit. You will be at the heart of our mission, engaging and connecting colleagues across SI and partner organisations.

Key Responsibilities:

• Communication & Engagement Strategy:

- Develop and measure a comprehensive communication and engagement strategy for the Great Grid Partnership (GGP).
- Unite diverse partner organisations with consistent messaging.
- Bring the Great Grid Upgrade to life through compelling storytelling across multiple channels.

• Content Creation & Internal Communications:

- Produce engaging content for newsletters, Intranet, leadership updates, videos, and presentations.
- Manage internal communication tools and tailor content for varied audiences, including field-based colleagues.

• Colleague Experience & Engagement:

- Support engagement initiatives like induction programmes, recognition schemes, and colleague events.
- Create innovative communication channels that ensure every colleague's voice is heard.

• Stakeholder Partnership & Leadership Support:

- Serve as a trusted advisor to senior leaders, ensuring alignment across teams.
- Facilitate smooth information flow between GGP, SI, and Partner Organisations.

• Crisis & Incident Communications:

- Provide strategic communication support during operational incidents and participate in crisis communication procedures as needed.

• Insight, Measurement & Continuous Improvement:

- Monitor channel performance, colleague sentiment, and campaign metrics to refine strategies.
- Share best practises to foster continuous improvement across partner organisations.

• Events Management:

- Plan and deliver impactful events, from local briefings to large-scale leadership conferences.

What We're Looking For:

• Essential Experience:

- Proven expertise in internal communications and enterprise-wide engagement campaigns.
- Strong content creation skills (copywriting, editing, video production, and digital communication).
- Experience in a Matrix or multi-stakeholder environment and communicating with large operational workforces.

• Capabilities & Behaviours:

- Exceptional writing skills with a knack for simplifying complex information.
- Creative and proactive, with a strategic mindset and hands-on delivery skills.
- Highly organised, detail-oriented, and able to manage competing priorities.
- Confident in influencing senior stakeholders and building trusted relationships.

Why Join Us?

• Be part of a team that is making a real impact on the future of infrastructure in the UK.
• Work in a collaborative environment that values creativity and innovation.
• Enjoy a dynamic role that offers both strategic oversight and hands-on execution.

If you're ready to take on this exciting challenge, we want to hear from you! Apply now to become a pivotal part of our mission to drive significant infrastructure advancements and make a lasting difference!

Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.