Compliance Specialist

Compliance Specialist (DSAR & GDPR)
Position: Compliance Specialist
Location: Coventry (CV3 4LF) -Onsite
Employment Type: 12-Month Contract (Rollover)
Pay Rate: £28.25 per hour
Hours Per Week: 40.00 Hours
IR35 Status: Inside IR35 (Applies)
Department: HR Direct Service Ops

Note: Candidates must have the unrestricted right to work in the UK without sponsorship.

POSITION OVERVIEW

• Operating within the HR Direct Service Operations department, the Compliance Consultant will join an
• established team of 4 members, reporting directly to the Process Delivery Manager. The core purpose of this
• critical position is to embed and maintain compliance under the General Data Protection Regulation (GDPR).
• The successful candidate will take full responsibility for delivering the end-to-end processing of Data Subject
• Access Requests (DSAR), Pre-Action Protocols (PAPs) requests, and various other Information requests
• originating from third parties (including solicitors, Jobcentre Plus, and the Department for Work and Pensions)
• as well as internal employees. This is a high-priority function legally bound by strict statutory response
• windows.

KEY DUTIES & RESPONSIBILITIES

• Manage and execute the end-to-end processing of Data Subject Access Requests (DSAR) and Pre-Action Protocols (PAPs) in complete compliance with GDPR legislations.
• Coordinate and respond to formal third-party information requests from solicitors, regulatory bodies, Jobcentre Plus, and the Department for Work and Pensions (DWP).
• Analyze employee master data and maintain comprehensive team activity reporting metrics using advanced data tracking mechanisms.
• Proactively manage and prioritize personal workloads to consistently hit tight legal and statutory deadlines.
• Collaborate closely with the wider 4-member HR compliance team to align with broader operational goals and address shared department needs.
• Utilize critical thinking and risk-management principles to make swift, compliant, and defensible risk-based decisions on sensitive data disclosures.

ESSENTIAL SKILLS & QUALIFICATIONS

• Professional Experience: Proven background working in a similar compliance/data protection role or within a highly sensitive business operations environment.
• GDPR Knowledge: Comprehensive, practical understanding of Data Subject Access rights, specifically focusing on the statutory "right to access".
• Analytical Skills: Highly competent in utilizing Microsoft Excel to analyze large sets of employee master data and construct team activity reports.
• Autonomy & Ownership: Demonstrated ability to work independently, proactively taking complete ownership of tasks to drive successful outcomes.
• Communication & Influence: Strong interpersonal and communication skills with the capability to interface confidently at all corporate levels alongside effective influencing abilities.
• Resilience & Agility: Energetic, enthusiastic, and highly resilient under time constraints; comfortable responding constructively to challenging new ideas and fast-moving inputs.
• Core Values: Operates with a high level of integrity, agility, and a team-first mindset focused on delivering positive organizational impacts.

DESIRABLE SKILLS & SYSTEMS KNOWLEDGE

• Education: Relevant Bachelor's degree, higher education equivalent, or a relevant professional apprenticeship.
• HR Shared Services: Background working within an HR Shared Services infrastructure or a dedicated people-operations function.
• Systems Experience: Direct hands-on experience navigating People Data software and systems, specifically SuccessFactors Plus.
• Software Proficiency: Intermediate proficiency across the core Microsoft Office Suite (Word, Excel, PowerPoint).
• Document Formatting: Competent in using a wide range of advanced tools and redaction instruments within Adobe Acrobat.
• Problem Solving: Proven project management and troubleshooting aptitude, specifically regarding mitigating technical or technological hurdles that threaten statutory deadlines.