Content Designer | Inside IR35 | £500 per day | 2 days a week on site in Coventry

Content Designer | Inside IR35 | £500 per day | 2 days a week on site in Coventry

We're an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human-centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists, architects, developers, designers and analysts working closely alongside client stakeholders and end users.

We're looking for a Content Designer to join our multidisciplinary team designing and delivering innovative digital products and services for a Government client.

Requirements

• You're experienced at designing content that meets user needs and makes complex concepts, processes and language easy to understand and use.

• You're able to work collaboratively with user-centred design colleagues and stakeholders through the agile service design phases from discovery to live.

• You're able to participate in user research activities and use both qualitative and quantitative research evidence to inform the design of content and user journeys.

• You contribute to prototype development and take part in user testing to improve content interactions.

• You're experienced at working with and guiding senior stakeholders to produce user-centred content and can influence decision-making with a strong evidence base of user needs.

• You ensure content meets statutory or legal requirements, while remaining accessible and usable to the broadest audiences.

• You're able to support and coach teams and stakeholders in the use of user-centred design and agile methodologies.

• You advocate for and ensure high standards of usability, accessibility and inclusivity for products and services, keeping up to date with best practice for inclusive design and how we can support universal access.

• You're able to contribute to our clients' design systems, setting standards for content design.

• You have a detailed understanding and experience of working to the Government Service Standard and the role of content designers within this.

Communications and productivity

• You have excellent verbal/written, listening and facilitation skills and are confident in communicating with stakeholders at all levels.

• You have the technical literacy to understand (at a high-level) technical processes, concepts and constraints.

• You have the ability to recognise and work within project constraints, supporting colleagues to ensure delivery of value to the client and their users.

Working Arrangements

• 2 days a week on site in Coventry