Content Designer - SFIA 4

Content Designer - SFIA Level 4

Rate: 530/day Inside IR35

Duration: Initial contract until October (extension highly likely)

Clearance: Active SC required

Role Overview

We are looking for an experienced Content Designer to join a multidisciplinary team delivering digital services within the Home Office Migration & Borders Portfolio, supporting work across the Immigration Enforcement domain.

Working as part of an Agile delivery team, you'll create clear, accessible and user-centred content that helps users complete complex government services. You'll collaborate closely with User Researchers, Service Designers, Interaction Designers, Product Managers and Developers to ensure content meets user needs while aligning with the Government Service Standard.

This is an excellent opportunity to join an established Capgemini delivery team supporting one of the Home Office's key transformation programmes.

Key Responsibilities
Design, write and iterate user-centred content for digital services
Develop content that is clear, concise, accessible and meets GDS standards
Work closely with User Researchers to understand user needs and apply research findings to
content
Collaborate with multidisciplinary teams throughout discovery, alpha, beta and live phases
Review existing content and identify opportunities to improve user journeys
Ensure content complies with accessibility standards and plain English principles
Contribute to workshops, design sessions and content critiques
Work with stakeholders to balance user needs, business requirements and policy constraints
Support continuous improvement through content testing and iteration

Skills & Experience
Strong experience as a Content Designer within Agile digital delivery teams
Experience designing content for complex digital services
Excellent writing, editing and content design skills
Strong understanding of user-centred design principles
Experience working alongside User Researchers, Designers and Product teams
Good understanding of accessibility standards and plain English guidance
Ability to manage multiple priorities and work effectively in a fast-paced environment
Strong stakeholder engagement and communication skills

Desirable
Home Office, GDS or wider Central Government experience
Experience working within Migration, Borders, Immigration Enforcement or related government
services
Familiarity with the GDS Service Standard, (url removed) Design System and Content Style Guide

Active SC clearance is required for this role.