Council Tax Billing Officer

Location: Fully Remote (One day onsite initially in Northampton to collect equipment)
Pay Rate: 17.30 per hour
Hours: 37 hours per week
Contract: Initial 3-Month Contract
IR35 Status: Inside IR35
DBS: Basic DBS Required

We are currently recruiting for experienced Council Tax Billing Officers to support a busy Revenues and Benefits team on an initial 3-month contract.

This is a predominantly remote working role, with only one day required onsite initially in Northampton for equipment collection.

Key Responsibilities:

• Processing Council Tax billing accurately and in line with current legislation
• Managing Council Tax accounts and maximising collection rates
• Handling discounts, exemptions, reductions, and payment arrangements
• Providing excellent customer service via telephone, email, and written correspondence
• Liaising with internal departments and external agencies as required
• Managing workloads effectively to meet targets and deadlines
• Maintaining up-to-date knowledge of Council Tax legislation and procedures

Candidate Requirements:

• Previous experience within Council Tax Billing is essential
• Experience using MRI / Academy systems is essential
• Strong knowledge of Council Tax legislation and billing processes
• Excellent communication and customer service skills
• Ability to work independently within a high-volume environment
• Strong attention to detail and organisational skills

Additional Information:

• Fully remote working following initial equipment collection
• Basic DBS required
• Equipment provided

If you are interested in this opportunity, please apply with your CV today.