Credit Controller

Summary • Junior Credit Controller role providing front-line support to reduce aged debt within a Higher Education environment • Ideal for someone with early credit control experience who is confident handling high-volume calls and emails Our Client Our client is a large Higher Education institution with diverse income streams and a strong focus on governance, compliance and student experience. The Role This is a hands-on credit control role focused on proactive debtor contact and accurate account management. • Manage allocated student, sponsor and trade debt accounts • Deliver high-volume outbound calls and emails • Support repayment plan monitoring and escalation • Assist with dispute resolution and data accuracy • Work closely with senior colleagues to reduce aged debt Main Duties You will provide consistent front-line credit control activity to ensure all accounts are actively managed. • Proactively chase outstanding balances across tuition, accommodation and trade ledgers • Log all debtor contact accurately on finance systems • Set up and monitor repayment plans within policy • Resolve basic queries and escalate complex issues promptly • Prepare accounts for referral to Debt Collection AgenciesThe Successful Candidate • Previous experience in credit control or high-volume customer service • Comfortable working to daily activity targets • Confident telephone manner with clear written communication • Organised, proactive and able to manage competing priorities • Interest in developing a career within credit control or financeWhat's on offer? • Fixed-term contract of 3-6 months with immediate start • Competitive salary depending on experience • 35-hour working week, Monday to Friday • Hybrid working arrangement • Supportive team environment with hands-on training • Opportunity to gain valuable Higher Education finance experienceOur Commitment to Equality, Diversity, and Inclusion We believe that diverse teams drive innovation and success. That's why we're committed to promoting equality of opportunity and creating inclusive workplaces where everyone feels valued and supported. We actively seek out talent from all backgrounds and strive to reflect the rich diversity of the global workforce in every role we recruit for.