Credit Controller (FTC 3 Months)

Job Name - Credit Controller (3 month FTC)

Reports to - Accounts Receivable Manager

Salary & hours - 20 days holiday + bank holidays /40 working hour week

Location - Harlow Head Office

Job Purpose

Assist the Credit Control Manager in the smooth running of the Accounts Receivable function. Assisting the Credit Control Manager with day-to-day accounts receivable tasks and helping to effectively minimize the company's debtor ledger whilst maintaining excellent customer service. To aid with the smooth day to day running of the company's Finance Department

Key Responsibilities

• Must have experience with customer onboarding credit checks, analysing financials using a credit reference agency and ensuring they are carried out thoroughly and no customers are receiving credit that is not insured, or has sufficient justification if granting a discretionary limit.
• Obtaining credit insurance if required.
• Monitoring and actioning Creditsafe reports.
• Review and releasing of any sales orders that have hit triggers for finance review - such as overdue balances/over credit limits.
• Timely and effective collection of all debts and customers payments including.
• Reviewing aged debtors and chasing overdue accounts proactively with the aim of minimising the roll-over of old debt through telephone and email
• Maintaining contact with clients to ensure invoices are cleared for payment before they become a debt.
• Issuing of debt reminders/notification of legal action for overdue customers.
• Raising legal claims.
• Issuing of bad debt claims with insurers.
• Production and distribution of customer statements.
• Production and distribution of customer reminders.
• Implement special measures for customers who meet specific criteria.
• Very high level of liaison resolving queries both internally and externally around outstanding invoices
• Banking customer cheques.
• Taking adhoc card payments over the phone.
• Maintaining customer accounts with accurate notes and actions.
• Raising Credit notes.
• Journals relating to AR.
• Send copies of invoices and PODs to customers.
• Supporting with any other adhoc duties that may be required.

Person Specification

• At least 3 years prior experience of working in a professional credit control department.
• Customer Credit Checking experience essential.
• Experience with an ERP systems highly desirable. (Netsuite or similar)
• Competent in Microsoft Office products including Excel.
• Ability to establish and maintain good client relationships, both internally and externally at all levels
• Believes in and exhibits good customer care skills.
• Written and oral communication skills with attention to detail.
• Calm, confident manner to handle potentially uncomfortable conversations and fast paced environment.
• Pro-active nature.
• Enthusiastic, self-motivated and reliable.
• Strong organisational skills.
• Drive, determination, and ownership of role.

In return we offer

• Death in service benefit after 1 year's employment
• Hybrid role
• 20 days holiday + 8 Bank holidays, 1 extra day of holiday for every full year of service up to 25 days
• A net contributions pension scheme (Employer 4% / Employee 5%)
• Recommend a friend policy (£250)
• Christmas hamper
• A friendly and welcoming work environment offering Summer and Christmas social events
• Departmental incentives
• Yearly flu Jab (optional)

Disclaimer: New Era Fuels do not work with recruitment agencies. If you are a candidate interested in this position, please apply for this role directly on the job board or contact the HR department via our 'working for us' page on the New Era Fuels website.

Job Type: Temporary

Contract length: 3 months

Our Benefits

At New Era Energy, we recognise that our employees are at the heart of our success. That's why we are committed to creating a supportive, rewarding and positive working environment where employees feel valued and appreciated.

Employee Benefits

• 20 days annual leave, increasing with length of service up to 25 days, plus 8 bank holidays
• Private health insurance after 1 year of employment
• Death in service benefit after 1 year of employment
• Company pension scheme with employer contributions of 4% and employee contributions of 5%
• Long service award Policy for 5,10 and 15 years

Wellbeing Support

• TELUS Health Employee Assistant Programme available for all employee

Additional Perks

• Recommend a friend scheme and receive a bonus when your referral successfully completes probation
• Christmas hamper provided to employees

Our Working Environment

• Company Christmas and Summer social events
• Friendly and supportive team environment