Customer Service Administrator

Customer Service Administrator
3-Month Contract (Possibility of Extension)
Location: Dartford (Fully On-site)
Rate: 130 per day (Inside IR35)

We're partnering with a leading IT services provider looking to bring in a Customer Service Administrator to assist with a major device refresh programme. This role sits within a dynamic office team, where you'll play a key part in supporting day-to-day project coordination and administration.

What you'll be doing:

Contacting end users to coordinate device deliveries and collections
Keeping project trackers and spreadsheets up to date
Tracking and logging Proof of Delivery (POD) information
Handling and updating tickets within ServiceNow
Supporting the wider team with general administrative tasks

What we're looking for:

Previous experience in a customer service-focused role, with strong communication skills
Well-organised with a keen eye for detail
Comfortable using Excel or similar spreadsheet tools
BPSS clearance obtained within the last 6 months, or willingness to undergo checks before starting

If you're immediately available or interested in hearing more, get in touch at (url removed) or call (phone number removed).

ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.