A
Customer Service Rep
Adecco
Contract
Remote friendly (Pennsylvania)
United States
Adecco is currently recruiting for a Customer Service Representative for an insurance business located in Butler, PA. This role includes ensuring customer satisfaction, building strong relationships, resolving issues, and providing accurate information about products and services. This is a temporary to permanent opportunity! Please Apply Now!
Responsibilities
Serve as the initial point of contact for customer inquiries and issues, responding professionally and empathetically.
Identify and resolve customer concerns, ensuring their satisfaction and exceeding expectations.
Develop in-depth product knowledge and provide accurate information to customers.
Maintain accurate records of customer interactions and inquiries.
Collaborate with other employees to resolve customer issues and ensure a positive customer experience.
Identify customer inquiry trends and provide feedback for process improvement.
Maintain high customer satisfaction by building rapport and establishing strong relationships with customers.
Qualifications
A High School or GED Diploma.
Proven customer service experience, preferably in a call center or retail environment.
Strong communication skills, both verbal and written.
Excellent problem-solving and conflict-resolution abilities.
Proficient computer skills and experience with CRM software.
Problem-Solving abilities with a keen attention to detail.
Team player with the ability to collaborate effectively with colleagues.
Strong product knowledge.
Able to obtain a Federal and state Health & Life Insurance license.
Monday through Friday daylight hours
Starting pay $19 to $21 per hour
Please Apply Now!
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Pay Details: $19.00 to $21.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Responsibilities
Serve as the initial point of contact for customer inquiries and issues, responding professionally and empathetically.
Identify and resolve customer concerns, ensuring their satisfaction and exceeding expectations.
Develop in-depth product knowledge and provide accurate information to customers.
Maintain accurate records of customer interactions and inquiries.
Collaborate with other employees to resolve customer issues and ensure a positive customer experience.
Identify customer inquiry trends and provide feedback for process improvement.
Maintain high customer satisfaction by building rapport and establishing strong relationships with customers.
Qualifications
A High School or GED Diploma.
Proven customer service experience, preferably in a call center or retail environment.
Strong communication skills, both verbal and written.
Excellent problem-solving and conflict-resolution abilities.
Proficient computer skills and experience with CRM software.
Problem-Solving abilities with a keen attention to detail.
Team player with the ability to collaborate effectively with colleagues.
Strong product knowledge.
Able to obtain a Federal and state Health & Life Insurance license.
Monday through Friday daylight hours
Starting pay $19 to $21 per hour
Please Apply Now!
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Pay Details: $19.00 to $21.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.