Customer Service Specialist

Adecco is assisting a well-established company in their search for a Remote Customer Service Specialist position. This is an excellent opportunity to join a growing team within a supportive and fast-paced customer service environment. If the Remote Customer Care Specialist sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

Location: Work from Home (Remote)

(100% remote candidates from all states EXCEPT AK, AZ, CA, CO, HI, IL, NJ, VT, WA, WY)

• Pay: $16.00/HR
• Shift: Must be available to work between 6am - 10pm EST (schedule will fall within these hours), Monday - Sunday
• Training: Monday - Friday, 8am - 5pm EST (4-6 weeks)

The Customer Service Specialist serves as the primary point of contact for customers and plays a key role in delivering high-quality service and resolving inquiries efficiently.

Responsibilities for a Remote Customer Service Specialist include but are not limited to:

• Handle inbound customer calls, researching and resolving inquiries related to accounts, services, and policy questions
• Provide empathetic, professional customer support while actively listening and identifying customer needs
• Document all interactions accurately in internal systems and follow established procedures and guidelines
• Collaborate with team members and escalate issues when needed to ensure timely resolution

Candidates for the Customer Service Specialist must meet the following requirements:

• Minimum of a High School Diploma or GED required
• At least 1 year of customer service experience in insurance, financial services, or banking.
• Strong communication skills, including verbal, written, and active listening abilities
• Ability to work in a fast-paced, remote environment with strong attention to detail

What's in it for you?

• Weekly paycheck
• Dedicated Onboarding Specialist & Recruiter
• Access to Adecco's Aspire Academy with thousands of free upskilling courses

IMPORTANT: This Customer ServiceSpecialist position is being recruited by one of Adecco's Centralized Delivery Teams and not your local Branch. For immediate consideration, apply today.

Pay Details: $16.00 per day

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.