Debt Recovery Officer

Positive Employment is currently recruiting for a Accountancy Assistant for our client a government organisation in Brent, London.

The successful post holder will be required to recover and enforce collection for debts including organisation Tax, Sundry (Oracle Advanced Collections) and/or any debt recovery portfolio managed within the organisation.

This role is a temporary contract initially for 6 months with the possibility to extend. This role is 1-2 days per week in the office and 3 days working from home.

Duties and Responsibilities but not limited to:

• To recover all debts in an efficient and objective manner, giving absolute attention to the financial interests of the organisation in terms of all revenue and debt streams, the organisation's Debt Recovery policy.
• Ensure that all debt is collected in accordance with prevailing legislation, case law and local policy.
• Use a variety of debt recovery techniques to enable successful recovery of all debts and minimise financial and/or subsidy loss to the organisation, demonstrating sensitivity to the financial constraints clients may face balanced with the financial interests of the organisation.
• Take ownership of debt cases, making arrangements, pursuing payment, taking cases
• through the debt recovery process.
• Maintain debt cases and produce, interpret, maintain and analyse reports, spreadsheets to meet individual, team and organisation wide statistics.
• Acting as the first point of contact within the recovery and enforcement team, maintaining professional communications with internal and external customers by taking responsibility for all post, telephone and electronic queries.
• Ensure all cases are continually monitored through following up on arrangements that have been defaulted on and locating debtors who have absconded.
• Maintain accurate, appropriate and comprehensive records relating to customer accounts.

Personal Requirements:

• Knowledge of the debt recovery and enforcement process relating to at least one of the following: county and/or magistrates' court.
• Basic DBS

Working Hours: 37hrs / Hybrid / Monday - Friday

Pay: £24.65 per hour

Please note this role is within the scope of IR35.