Delivery Manager (PoS Lending)

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.

Our Contingent Workforce Solutions (CWS) is one of our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.

Our client, a major UK retail bank, provides every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking.

On behalf of this organisation, AMS are looking for a Delivery Manager for a 6 month contract based in London with remote work available (hybrid).

Purpose of the role:

As a Delivery Manager you will be responsible for the delivery of Point of Sale (PoS) Lending.

What you'll do:

• Align scope with delivery capacity, ensuring that teams are working at an optimal level.
• Own the PoS Lending product plan, feed into the master plan, and ensure that any dependencies are understood and managed.
• Track progress versus plan, highlighting and mitigating delivery risks.
• Report burn down / progress at all levels of organisation in a transparent way, in line with Delivery Director's requirements.
• Apply specialist technical knowledge and industry best practices for PoS Lending to influence cross-functional teams when designing and delivering product solutions.
• Support the Product Managers with a business case to ensure that resources are being deployed wisely.
• Collaborate cross functionally and support during discovery, design, delivery, launch, and in-life phases for PoS Lending.
• Ensure appropriate levels of business readiness across all business functions and other suppliers.
• Ensure that product plans and specifications are appropriately documented in formats that can be shared with clients and internal stakeholders.
• Track and report delivery progress versus milestones with strong stakeholder management.
• Log and track risks and mitigation, identifying and resolving project bottlenecks.
• Work with Engineering teams to ensure that products are tested appropriately and that high standards of product quality are maintained.

The skills you'll need:

• Strong industry understanding of delivering PoS or ePoS finance systems - deep understanding of retail payments, financing options (e.g., in-store / e-financing, installment plans, BNPL etc.), compliance requirements and vendor integrations across terminals, merchant websites and back-office finance platforms.
• First hand experience of successful launch(es) for a product in the required specialist area, including coordination across Product, Engineering, Operations, Commercial, Risk, suppliers etc.
• Strong understanding of Agile product development, including tooling, such as Jira and Confluence.
• Problem solver who can synthesise data and prevent problems from happening.
• Own, execute, and coordinate regular delivery governance and agile ceremonies.
• Ability to independently establish and manage RAID logs.
• Contribute to an 'always-evolving' community of practice, improving ways of working across delivery.
• Solid understanding of RESTful APIs, white-labelled front-end applications, system integrations, and microservices architectures.
• Ability to create delivery plans and manage through to successful completion, with clear reporting into the master plan owned by the Delivery Director.
• Experience in developing customised reporting in Jira, with a good understanding of JQL (beneficial)

Next steps

This client will only accept workers operating via an Umbrella or PAYE engagement model.

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business