Direct Mail/Database Assistant

Are yo u someone who enjoys supporting meaningful work behind the scenes? As a Direct Mail/Database Assistant, you'll help manage direct mail efforts, maintain our donor database, and ensure timely gift processing-all while contributing to strong donor relationships that fuel our community impact. If you're detail-oriented and passionate about making a difference, you may be a great fit for our team. What You'll Do

• Support the Direct Mail/Database Manager in building and maintaining strong donor relationships
• Pick up mail and prepare bank deposits, including tracking PO Box balances and postage accuracy
• Open, sort, and process incoming mail, including donations and donor correspondence
• Accurately enter and update donor information and gift records in the database
• Prepare and send acknowledgment and thank-you letters, ensuring quality and accuracy
• Coordinate and fulfill special donor requests (memorials, tributes, cards, and gift-in-kind donations)
• Process and document all gift-in-kind contributions, including those from donation drives
• Prepare and manage bulk mailings, including assembly, postage, and delivery to the post office
• Maintain spreadsheets, reports, and postage logs, ensuring data accuracy and consistency
• Respond to donor inquiries via phone and written correspondence with professionalism and care

Available Schedules

• Monday - Friday 8am - 4pm

Compensation & Benefits

• Starting Wage: $16.50-$18.50 per hour
• Medical, Dental and Vision Insurance
• Free meals available in the dining hall
• Paid holidays, PTO (vacation and sick leave)

What We're Looking for

• Must be at least 21 years of age
• High school diploma or equivalent required
• Minimum of 3 years of relevant experience (or equivalent combination of education and experience), preferably in an administrative role
• Ability to remain calm, patient, and consistent in a fast-paced or high-pressure environment
• Strong data entry and word processing skills (minimum 40 WPM with high accuracy)
• Exceptional attention to detail with a strong focus on accuracy
• Proficiency in Microsoft Office, including Outlook, Word, and Excel
• Strong organizational skills with the ability to manage time effectively and meet deadlines
• Demonstrated cultural sensitivity and ability to work effectively with diverse populations
• Valid driver's license, good driving record, and current auto insurance required
• Ability to pass a comprehensive background check, including drug screening

Join a Team That Changes Lives

If you're ready to use your strengths to empower youth and make a meaningful impact every day, we'd love to meet you.

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