Enterprise Observability Consultant

Enterprise Observability Consultant

Location: Hatfield (Hybrid)
Contract Type: 6 month contract
Pay Type: Inside IR35 via Umbrella
Security Clearance: Active SC Clearance required

About the Role

We are seeking an experienced Enterprise Observability Consultant to join a growing Enterprise Observability Practice. This role is focused on delivering advisory, design, and implementation services across modern observability platforms, helping enterprise customers define and execute their observability strategies.

You will work across multiple engagements, supporting customers with the design and delivery of scalable, secure, and cost-effective observability solutions, while staying at the forefront of emerging technologies and tooling in the observability space.

Key Responsibilities

Observability Strategy & Advisory

• Lead discovery workshops to assess observability maturity and define tailored roadmaps aligned to business and IT objectives
• Evaluate existing monitoring and observability capabilities within enterprise environments
• Translate business and technical requirements into actionable observability use cases
• Advise on tooling, platforms, and best practices including OpenTelemetry, telemetry management, SRE principles, and SIEM vs observability approaches

Architecture & Solution Design

• Design end-to-end observability architectures covering logs, metrics, traces, profiles, and user experience
• Define telemetry instrumentation strategies and data pipelines
• Ensure observability solutions are scalable, secure, and cost-efficient

Tooling Implementation

• Deploy and configure observability platforms such as Dynatrace, Splunk, Grafana Cloud, Cribl, and Elastic
• Implement OpenTelemetry collectors, agents, and SDK-based instrumentation
• Build dashboards, alerts, and automation workflows
• Integrate observability platforms with ITSM, AIOps, and event management tools

Troubleshooting & Performance Engineering

• Analyse application, infrastructure, and network performance issues
• Lead root cause analysis and performance optimisation initiatives
• Enable proactive detection through alert tuning and anomaly detection

Skills & Experience

• Deep expertise in observability frameworks, telemetry pipelines, and service mesh integrations
• Strong understanding of observability pillars: metrics, logs, traces, and user experience
• Expert-level experience with at least two major observability platforms (eg Dynatrace, Splunk, Grafana, Cribl)
• Solid understanding of observability platform architecture, telemetry storage, OpenTelemetry, and cloud integrations
• Experience with APIs, tagging strategies, and problem detection workflows
• Proficiency in Scripting and automation (eg Python, Bash, Terraform, Ansible)
• Strong stakeholder engagement and communication skills
• Significant experience (typically 10+ years) in consulting, enterprise design, and implementation roles

Desirable Experience

• Professional certifications in observability platforms or CNCF technologies
• OpenTelemetry or Prometheus associate-level certifications
• Experience working within DevOps or platform engineering environments
• Working knowledge of cloud and cloud-native observability tools (AWS, Azure, Prometheus, eBPF)
• Understanding of networking and observability protocols (eg Syslog, SNMP, OTLP)
• Experience integrating observability platforms with ITSM and alerting tools

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.