Field Service Technician

Field Service Technician
6 Month contract initially
Based: onsite: Weybridge, Surrey
Rate: £Market rates p/d (via Umbrella company)

We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Field Service Technician to join the team.
* To be ready to take on your next role by consistently delivering high impact onsite technical support
* To deliver secure, stable, and efficient end user IT services that keep business operations running without disruption
* To make a measurable impact by proactively preventing issues, improving system performance, and supporting multi site operations

Key Responsibilities:
* Provide onsite IT support for corporate office users, ensuring timely resolution of hardware, software, and connectivity issues.
* Install, configure, and maintain IT hardware including desktops, laptops, printers, mobile devices, network equipment, and AV systems.
* Troubleshoot system performance, network connectivity, and device level faults with a strong focus on reducing downtime.
* Perform system updates, backups, and scheduled preventive maintenance to improve reliability and reduce recurring incidents.
* Manage hardware asset inventory, including shipping, receiving, and tracking of IT equipment across locations.
* Document all service activities, resolutions, and root causes clearly in the ticketing tool.
* Coordinate with remote IT teams to escalate and resolve complex technical issues efficiently.
* Lead onsite installation activities while ensuring adherence to safety regulations and customer compliance standards.
* Travel to additional sites when required to support installation projects, emergencies, or operational needs.
* Follow all site specific safety rules and maintain professionalism while representing the IT team onsite.

Key Skills & Experience:
* Strong hands on experience supporting end user hardware such as desktops, laptops, mobile phones, tablets, iPads, printers, and AV devices.
* Proficiency in troubleshooting Windows, macOS, iOS, Android, and common enterprise applications.
* Solid understanding of networking basics, including connectivity troubleshooting and device configuration.
* Experience performing system updates, backups, preventive maintenance, and hardware repairs.
* Ability to document technical issues and resolutions accurately in IT ticketing systems.
* Experience coordinating with remote teams for escalations and advanced troubleshooting.
* Strong problem solving skills with the ability to diagnose root causes and implement effective solutions.
* Knowledge of IT security principles, compliance requirements, and safe work practices.
* Ability to lift up to 25 lbs and perform physical tasks involved in equipment installation.
* Valid driving licence with the ability to travel between sites and respond to emergency support requirements.

Desirable skills/knowledge/experience:
* Familiarity with Apple iPad and Android tablet configuration and support.
* Experience supporting AV systems and conference room technologies.
* Exposure to asset life cycle management processes.
* Prior experience in enterprise or multi site IT field service environments.
* Knowledge of modern workplace tools and cloud based collaboration platforms.

This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible.

LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.

A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.

Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.