Field Technician - Hardware Break/Fix (Level 2)

Job Title: Field Technician - Hardware Break/Fix (Level 2)

Location:
Manchester and surrounding area
Birmingham
Cambridgeshire and surrounding area
Milton Keynes/Northampton and surrounding area

Candidates can be based anywhere from north of Manchester down the M6, through- Cambridgeshire and surrounding area - Milton Keynes/Northampton and surrounding area.

Start Date:
Monday 23rd March - ASAP

Contract Requirement:
3 x Field Technicians required

Rate:
£150 per day inside

Role Overview:
We are looking for 3 experienced Level 2 Field Technicians to provide hardware break/fix support across the above regions. This is not deskside support. Engineers must be mobile and able to travel across their assigned coverage area using their own vehicle.

Scope of Work:

• Hardware break/fix support for HP desktops and laptops
• Field-based repair work across multiple customer sites
• Diagnosis and repair of desktop and laptop hardware issues
• Replacement of faulty hardware components as required
• Ensure repairs are completed efficiently and to agreed service standards

Skills Required:

• Level 2 technician skill set
• Strong hands-on experience with HP desktop and laptop hardware repairs
• Ability to diagnose and resolve hardware faults independently
• Experience working in a field-based/mobile support role
• Good customer service and communication skills
• Full driving licence and own vehicle required

Services in Scope:

• PC hardware support
• Laptop hardware support
• Peripheral hardware support
• Hardware fault diagnosis and repair