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Financial Counselor (Healthcare / Oncology)
Novus Group
1 day ago
Contract
Pennsylvania
United States
Job DescriptionJob DescriptionFinancial Counselor (Healthcare / Oncology)
Location: Onsite - Farrell, PA 16148 with some hybrid/remote flexibility (occasional travel to Greenville, PA office)
Work Schedule: Full-Time - Monday through Friday, 8 am - 4:30 pm
New Hire Starting Pay: As a new hire, up to $21.25 per hour, based on skills and experience
Career Growth & Compensation: After hire, earn performance-based pay increases up to $28.00 per hour, structured pathways for professional development, and continuous learning with access to ongoing training.
Direct Hire, Long-Term Stability
This is not a temporary or contract role. This is a direct-hire, permanent position with one of the most respected and globally recognized healthcare leaders in the region. You will be a full-fledged employee from Day 1, eligible for a robust and generous benefits package that includes comprehensive health coverage, retirement plans, and tuition reimbursement.
Role Purpose: This position serves as a vital bridge between clinical care and financial peace of mind, ensuring patients receive timely, coordinated, and compassionate guidance throughout their treatment journey.
Based primarily out of our Farrell/Shenango Valley area facility with occasional coverage in Greenville, this role offers a hybrid schedule providing remote flexibility once fully trained.
Key Responsibilities
As a Financial Counselor, you will be the subject matter expert on insurance navigation and financial assistance. Your mission is to remove financial barriers so patients can focus on healing.
We are looking for a detail-oriented professional who thrives in a mission-driven environment.
Location: Onsite - Farrell, PA 16148 with some hybrid/remote flexibility (occasional travel to Greenville, PA office)
Work Schedule: Full-Time - Monday through Friday, 8 am - 4:30 pm
New Hire Starting Pay: As a new hire, up to $21.25 per hour, based on skills and experience
Career Growth & Compensation: After hire, earn performance-based pay increases up to $28.00 per hour, structured pathways for professional development, and continuous learning with access to ongoing training.
Direct Hire, Long-Term Stability
This is not a temporary or contract role. This is a direct-hire, permanent position with one of the most respected and globally recognized healthcare leaders in the region. You will be a full-fledged employee from Day 1, eligible for a robust and generous benefits package that includes comprehensive health coverage, retirement plans, and tuition reimbursement.
Role Purpose: This position serves as a vital bridge between clinical care and financial peace of mind, ensuring patients receive timely, coordinated, and compassionate guidance throughout their treatment journey.
Based primarily out of our Farrell/Shenango Valley area facility with occasional coverage in Greenville, this role offers a hybrid schedule providing remote flexibility once fully trained.
Key Responsibilities
As a Financial Counselor, you will be the subject matter expert on insurance navigation and financial assistance. Your mission is to remove financial barriers so patients can focus on healing.
- Insurance & Authorizations: Secure initial and subsequent prior authorizations for oral/infused chemotherapy, scans, and other essential services.
- Patient Advocacy: Meet directly with patients and families to discuss billing, evaluate financial obligations, and resolve insurance desk issues.
- Financial Assistance: Initiate assessment applications for underinsured patients and identify eligibility for drug reimbursement programs or medical assistance.
- Collaboration: Work closely with clinical teams and the billing department to ensure seamless operations and HIPAA-compliant communication.
- Front Office Support: Assist with verification of benefits and general office functions
We are looking for a detail-oriented professional who thrives in a mission-driven environment.
- Education: High school diploma or GED required.
- Experience: Minimum of 3 years of work experience, within a medical office or oncology setting.
- Technical Skills: Proficiency in word processing and computer systems is required; experience with EPIC is highly preferred.
- Knowledge Base: Strong familiarity with medical terminology, third-party payer regulations, and credit/collection laws.
- Soft Skills: Exceptional communication skills and the ability to solve complex problems with empathy and professionalism.