Head of Salesforce (Contract) - Charity Sector | Outside IR35 | £400 per day
Location: Hybrid - London x2 days per week
Rate: £400 per day
Contract Length: 3 months
IR35 Status: Outside IR35
I'm working with a really exciting charity organisation seeking an experienced Head of Salesforce to lead the development of a Salesforce Centre of Excellence and help maximise the value of their Salesforce investment across the organisation.
This is a key leadership role within a transformation programme, focused on strengthening governance, driving best practice, and building internal capability within a Salesforce Nonprofit Success Pack (NPSP) environment.
The RoleAs Head of Salesforce, you will work closely with senior stakeholders to establish and embed a Salesforce Centre of Excellence, creating scalable processes, governance frameworks, and operating models that support future growth and adoption.
A significant focus will be on enhancing the charity's grant management, monitoring, and reporting capabilities, ensuring Salesforce is effectively supporting programme delivery, impact measurement, and funding outcomes.
Key Responsibilities
- Design and implement a Salesforce Centre of Excellence (CoE)
- Establish governance, standards, and best practice across the Salesforce platform
- Provide strategic leadership for the organisation's Salesforce roadmap
- Optimise and enhance the Salesforce NPSP ecosystem
- Review and improve grant management processes and system utilisation
- Develop effective monitoring, evaluation, and reporting frameworks
- Engage with senior stakeholders to understand business requirements and priorities
- Support knowledge transfer and capability building across internal teams
- Drive user adoption and continuous improvement initiatives
Essential Experience
- Proven experience in a Head of Salesforce, Salesforce Lead, Salesforce Programme Lead, or Salesforce Architect capacity
- Strong expertise within Salesforce Nonprofit Success Pack (NPSP)
- Experience establishing or maturing a Salesforce Centre of Excellence
- Demonstrable track record delivering Salesforce solutions within the charity or not-for-profit sector
- Strong understanding of grant management, funding processes, monitoring, and reporting requirements
- Excellent stakeholder management and communication skills
- Experience driving platform governance, adoption, and strategic change
Desirable Experience
- Experience with Salesforce Nonprofit Cloud
- Knowledge of fundraising, programme delivery, and impact reporting processes
- Salesforce certifications (Administrator, Advanced Administrator, Business Analyst, Architect, or equivalent)
If this role looks of interest to you then I would love to arrange a call. Please send over your most up to date CV & I'll give you a call if you look like a good fit.