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Head of Technical Account Management

Investigo Change Solutions
2 hours ago
Contract
London
United Kingdom

Head of Technical Account Management - Cyber Security Solutions
The Package:- £100k - £130k + 10% Bonus + Benefits

Location :- Fully Remote (UK)

The Role:-
Investigo are very pleased to have been exclusively retained, as the recruitment partner for a very rare opportunity. This is for a Cyber Security Professional with the right skills, to undertake a genuine greenfield career position, that not only provides the right person with forming/shaping the direction of the Technical Account Management function, from scratch, but also grow your own team longer term.
Based within a progressive & rapidly growing company, that is forging/carving their reputation as a leader in the Cyber Security Threat Management/Exposure sector, this role offers fantastic scope for someone to combine Technical Pre/Post Sales responsibilities.

Offering
You will initially work very closely (Remotely) with Engineering Teams providing Technical demos, POVs & point of contact for SME queries etc and subsequently aligning with the Customer Success Team, to ensure implementation stages & uptake by the customer are running smoothly. As well as running workshops & deep dive follow up technical meetings to evaluate performance for the customer/users.
All this is on a leading international Cyber Security Platform, specialising in Threat Detection/Exposure/Management for customers across the globe.

Type of Cyber Security roles, the right applicant may currently be working in could be any of: TAM Manager, Lead, Technical Pre-Sales/Post-Sales, Red/Pen Testing Team Lead/Manager/Solution Architect, Security Consultant, although should you feel you have the right skills, but with a different job title - please do apply.

Drive, self-motivation & a disciplined approach to all you undertake are key success factors in this role

Selection Of Day to Day Duties:-

  • 60% Pre-sales - Demos, POV, working with sales to answer technical Q's - Comms with anyone from CTO down to Engineers
  • 40% post-sales - Ensuring smooth implementation of solution, running workshops and tech deep dives
  • Sales Life cycle is 3-6 months: Sales calls on their won - Platform Demo - POV (5 days) - Implementation
  • Currently doing around 10x POV's per month

What are we looking for:-
  • Technical background in Cyber Security Threat Detection/Exposure/Management
  • Red Team or Penetration Testing experience or TAM Management, Pre/Post Sales Or Solution Architect or similar type technical orientated roles
  • Must be customer-facing and strong stakeholder engagement at all levels from C-Suite through to Technical Engineers
  • You will be the type of person who understands that the role requires someone who is on a steady upwards trajectory in their career & really wants that next step for real individual responsibility. This will initially be standalone but with scope to build a team within 12-18 months
  • Excellent communication skills, written & verbal

Full Job description & further details available upon application & successful shortlisting.