Infrastructure Manager

Infrastructure Manager

Manchester

Salary up to £62,000

Office-based for the first 3 to 6 months, then hybrid with 2 days onsite

If you re an Infrastructure Manager who still likes to stay close to the tech, but knows your real value is in building, guiding, and elevating a team, this could be exactly the move you ve been waiting for.

This isn t a turnaround job. You won t be walking into chaos or cleaning up someone else s mess. Instead, you re stepping into a well-structured, cloud-first environment, leading a capable team, and helping a global business continue to evolve the right way.

Why this role stands out

• A modern, cloud-led setup with minimal legacy baggage
  Less firefighting, more impactful work
• A small, skilled team that s already performing well
  You re here to lead and develop, not rebuild
• Meaningful project work, especially around cloud migrations and integrating newly acquired businesses
• A global organisation (UK, US, Australia, New Zealand and more) with around 400 users
  International exposure without unnecessary complexity
• A culture built on trust and autonomy
  You ll be given the space to lead, not micromanaged
• Some genuinely unique perks
• Optional on-call rota for additional earnings

What you ll be doing

This is a hands-on leadership role within a lean team structure. You ll sit close enough to the tech to stay sharp, while owning the bigger picture.

Day to day, you ll be:

• Leading and supporting a multi-level support team (1st to 3rd line)
• Owning escalations and ensuring issues are resolved properly, not just quickly
• Driving infrastructure projects, particularly cloud migrations and business integrations
• Working with stakeholders across multiple regions and time zones
• Continuously improving the environment rather than just maintaining it

There s plenty happening new acquisitions, ongoing migrations, and constant opportunities to modernise. You won t be short of challenges, but they re the right kind.

The tech landscape

This is a cloud-first environment, not one weighed down by legacy infrastructure.

You ll be working across:

• Microsoft 365 ecosystem including Entra ID / Azure AD and Intune
• Azure infrastructure and services
• Cloud telephony platforms such as 8x8
• Modern endpoint management and device provisioning
• Backup, disaster recovery, and business continuity planning
• Migration of inherited on-prem systems into the cloud

There is some legacy from acquisitions, but the direction is clear: simplify, modernise, and move forward.

What they re looking for

This role sits right at the intersection of technical capability and people leadership.

You ll need to bring:

• Proven experience leading infrastructure or support teams
• Confidence in managing people, including the difficult conversations
• A strong technical background in cloud-first environments
• The ability to stay hands-on when needed and lead from the front
• Experience delivering projects, ideally including migrations or acquisitions
• Strong communication skills and a collaborative, approachable style

If you re highly technical but prefer to stay in the background, this probably isn t the right fit. This role needs someone visible, engaged, and influential.

Why this role is open

The current Infrastructure Manager is retiring. This is a planned transition, not a reactive hire.

You ll be stepping into a function that s already working and given the opportunity to take it further.

The bottom line

If you re looking for a role where you can stay technical, lead a good team, influence real change, and operate in a grown-up, trust-based environment, then this is well worth a conversation.

Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn t right for you, please still get in touch with us as we may have other roles which may suit you better.

We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know.

Tilt Recruitment is acting as an Employment Agency in relation to this vacancy