Intune Subject Matter Expert (SME)

275 GBP/day Inside IR 35 (slight negotiable)

Job Summary

We are looking for an experienced Intune Subject Matter Expert (SME) with 5-8 years of hands-on experience in Microsoft Endpoint Manager (Intune) to design, deploy, manage, and support enterprise device management solutions. The candidate should have deep expertise in modern workplace technologies, device security, and endpoint management across Windows, macOS, iOS, and Android platforms.

Roles & Responsibilities

Core Intune & Endpoint Management

Design, implement, and manage Microsoft Intune for enterprise environments.

Configure and manage device enrollment methods:

o Azure AD Join

o Hybrid Azure AD Join

o BYOD & Corporate-owned devices

Create and maintain configuration profiles, compliance policies, and security baselines.

Manage device life cycle (provisioning, monitoring, troubleshooting, retirement).

Application & Update Management

Package and deploy applications (MSI, EXE, MSIX, Win32 apps).

Manage Microsoft Store apps and LOB applications.

Configure Windows Update for Business (WUfB) and feature update policies.

Integrate Intune with Autopilot for zero-touch deployments.

Security & Compliance

Implement Conditional Access policies in coordination with security teams.

Manage Endpoint Security policies (AV, Firewall, Disk Encryption).

Configure BitLocker, Device Control, and Attack Surface Reduction rules.

Support compliance requirements (ISO, SOC, internal audit policies).

Troubleshooting & Support

Act as Level 3 escalation point for Intune and endpoint-related issues.

Troubleshoot policy conflicts, app deployment failures, and enrollment issues.

Analyze logs using Intune logs, Azure AD logs, and Event Viewer.

Work with Microsoft support for critical incidents