IT Administrator - Support Engineer (m/w/d)

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Schemmerhofen

Full-time

Immediate start

Permanent position

Company Profile

Introductory Text Title

Raw materials, real estate, renewable energy, and the Motorworld mobility centers are the four pillars that form the foundation of the Dünkel Group. The foundation for this is our team of approximately 400 employees. They are based at our headquarters in Schemmerhofen as well as at our affiliates and subsidiaries in Berlin, Stuttgart/Böblingen, Metzingen, Cologne, Herten, Rüsselsheim, Munich, and also in Switzerland and Spain. The family-run group was founded over nine decades ago.

If you're looking for a new and exciting challenge, we're looking for you-based at our headquarters in Schemmerhofen near Biberach/Riss-as:

IT Administrator / Support Engineer (m/f/d)

Responsibilities

Your Responsibilities:

• Providing assistance and support to users in First Level Support (phone, ticket system, remote)
• Analyzing, resolving, and implementing sustainable solutions for more complex issues in Second Level Support
• Providing technical support and knowledge transfer to First Level Support
• Administration, maintenance, and further development of IT systems (client, server, network)
• Fault analysis in Windows, Microsoft 365, and network environments
• Collaboration on IT projects (rollouts, migrations, system implementations)
• Administration of Active Directory as well as user and permission structures
• Documentation of solutions, system configurations, and processes
• Collaboration with external service providers and international locations

Job Requirements

Your technical requirements and qualifications:

• Completed training as an IT specialist for system integration (m/f/d) or comparable qualification
• Strong knowledge of Windows client and server operating systems
• Experience with Active Directory and user and permissions management
• Strong knowledge of Microsoft 365 (Exchange Online, Entra ID / Azure AD, Teams; Intune is a plus)
• Basic to strong knowledge of network technologies (TCP/IP, LAN/WLAN, VLAN, VPN)
• Proficiency in handling workstation hardware, printers, and peripheral devices
• Basic understanding of IT security and data protection
• Very good German skills and good written and spoken English are required
• Professional experience in IT support or system operations is desirable

Your personal skills:

• Strong service and user orientation
• Structured, reliable, and independent work style
• Strong communication skills, even when dealing with technical issues
• Ability to work in a team and a sense of responsibility
• Deep understanding of data protection and information security

Benefits & Perks

We offer you:

• A diverse and responsible role in a modern IT environment
• A permanent employment contract with a stable, forward-thinking corporate group
• Modern, air-conditioned workstations
• Flexible working hours
• Performance-based compensation and a company pension plan (after 5 years of service)
• Special payments (vacation and Christmas bonuses), 30 days of annual leave, and other benefits
• Free parking directly on-site
• Collaborative IT team with short decision-making processes
• Structured onboarding and ongoing professional exchange

The service-oriented position is located at the group's headquarters in Schemmerhofen.

Remote work is only possible to a limited extent.

Application & Contact

Have we piqued your interest?

Then please send your detailed application materials, which will of course be treated strictly confidentially, to Ms. Jennifer Krayl,

Jennifer Krayl

Dünkel Holding GmbH & Co. KG GroupFerdinand-Dünkel-Straße 588433 Schemmerhofen