IT Business Analyst Associate I

WORK AUTHORIZATION: This position is not eligible for employment visa sponsorship now or in the future.

About this Role

The IT Business Analyst Associate supports privacy, data governance, and compliance initiatives by partnering with teams across the business, Legal, and IT. This role assists with vendor onboarding, data privacy operations, regulatory research, and process documentation to help the organization keep pace with evolving privacy and AI regulations. The position promotes responsible data use, strengthens compliance practices, and supports efforts to manage risk across the company. It also provides opportunities to contribute to enterprise-wide governance, compliance, and technology initiatives.

What you'll do

• Review web tracking technologies, including cookies, pixels, and tags, to identify potential compliance risks and support adherence to privacy regulations.
• Support vendor onboarding and renewals by preparing, reviewing, and summarizing vendor privacy and AI questionnaires.
• Review, respond to, and help resolve consumer data privacy requests within required regulatory timelines.
• Coordinate and implement updates to operational processes that support consumer privacy rights as laws and business requirements evolve.
• Research, monitor, and summarize emerging U.S. state privacy and AI regulations.
• Document and maintain business processes, procedures, and requirements as they are developed, updated, or enhanced.
• Help define, scope, and support IT initiatives and projects related to privacy, data governance, and compliance.
• Collaborate with Legal, IT, Marketing, Advertising, and external vendors to address privacy, data, and compliance matters.
• Assist with training and awareness activities related to data privacy, AI, and compliance.

Who You Are

The ideal candidate is detail-oriented, collaborative, and comfortable working with Legal, Marketing, IT, Data Governance, and external vendor teams.

What you need to succeed

• Bachelor's degree in Computer Science, MIS, or a related field, or equivalent experience; one or more years of experience in business, IT, or compliance support is preferred.
• Foundational knowledge of U.S. data privacy regulations, such as CCPA/CPRA, is preferred.
• Strong analytical and problem-solving skills, with the ability to interpret and summarize complex information clearly.
• Clear written and verbal communication skills, including the ability to explain regulatory and technical topics to non-technical audiences.
• Strong organizational and time-management skills, with the ability to manage multiple priorities effectively.
• Basic project management knowledge, with experience documenting requirements, workflows, and business processes.
• Proficiency with Microsoft Office tools, including Word, Excel, and Outlook; familiarity with SharePoint or similar collaboration tools is a plus.
• Familiarity with privacy management platforms, such as OneTrust, TrustArc, Privado, or similar tools.
• Ability to work independently with minimal supervision while collaborating effectively across cross-functional teams.

Compensation Details:

$66000 - $82650 per year

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including:

• Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
• Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation
• Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
• Company Car, phone and fuel card are provided for field-based positions
• Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
• We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
• We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more

• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Identity theft protection

Benefits are provided in compliance with applicable policies.

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We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.