Key Account Manager - Gas Networks Ireland

Location: Dublin
Salary: €55,000 - €60,000 (DOE)

Gas Networks Ireland operates and maintains Ireland's €2.7bn, 14,664km national gas network-one of the safest and most modern, renewables-ready networks in the world. Over 720,000 homes and businesses rely on us for efficient and reliable energy for heating, cooking, manufacturing, and transport.

Our network supplies:

• 30% of Ireland's total energy
• 40% of heating needs
• Nearly 50% of electricity generation

We're driving Ireland's transition to a cleaner energy future by replacing natural gas with biomethane and green hydrogen, supporting Ireland's climate targets and complementing renewable electricity.

As Key Customer Manager, you'll report to the Customer Solutions Manager and lead the delivery of Customer Solutions for priority customers. This is a strategic role focused on helping large energy users in hard-to-decarbonise sectors transition to renewable energy and improve energy efficiency.

You'll act as a trusted advisor, combining technical expertise with commercial insight to deliver tailored solutions that meet customer needs and align with Ireland's sustainability goals.

• Customer Engagement: Identify and prioritize key customers based on strategic value. Build strong, long-term relationships through proactive engagement and regular communication.
• Technical Advisory: Provide expert guidance on renewable gases, energy efficiency measures, and emerging technologies to support decarbonisation.
• Strategic Reviews: Conduct detailed business reviews to understand customer objectives, challenges, and opportunities.
• Market Insight: Monitor industry trends, regulatory changes, and market developments to anticipate customer needs and identify new opportunities.
• Solution Development: Collaborate with internal teams to design and deliver innovative, cost-effective solutions tailored to customer requirements.
• Reporting & Analysis: Prepare accurate reports on account performance, capacity planning, commodity forecasts, and revenue projections for internal stakeholders.
• Sustainability Pathways: Work closely with customers to define and implement their roadmap to net zero.
• Performance Excellence: Consistently meet and exceed KPIs, demonstrating a customer-first approach and operational excellence.

• Education: Degree in engineering, science, or a related discipline.
• Experience: Minimum 3 years in sales, account management, or customer service-ideally within the energy or technical sectors.
• Technical Knowledge: Strong understanding of energy systems, renewable technologies, and decarbonisation strategies.
• Relationship Management: Proven ability to build trust and influence decision-makers at senior levels.
• Commercial Acumen: Skilled in negotiation, cost-benefit analysis, and delivering value-driven solutions.
• Communication: Exceptional business writing and presentation skills.
• Results-Oriented: Demonstrated success in achieving targets and managing complex projects.
• Strategic Thinking: Ability to translate high-level priorities into actionable plans.
• Driver's License: Full, clean license required.

Benefits:

• Competitive salary: €55,000 - €60,000
• Company Car OR €7,200 Annual Car Allowance
• Lunch allowance - €10 Per Day
• Fuel card (Uncapped)
• Laptop & mobile phone
• Daily expenses (lunch, parking, tolls)
• Career development & progression (92% of managers promoted internally)
• Opportunity to work on Ireland's energy transition and make a real impact