L1/L2 IT Support Engineer

140 per day, Inside IR35
2 Month Contract - Starting 2nd March
York, On-site

Your New Role
We are currently recruiting for a Level 1 / Level 2 IT Support Engineer to join a well-established organisation on a 2-month onsite contract.

This role is based within a hospice environment, so professionalism, empathy, and a calm, supportive approach are essential. You will be supporting staff who rely heavily on their IT systems, so clear communication and a customer-focused mindset are key.

Your Responsibilities
Providing first- and second-line desktop support services to end users
Troubleshooting hardware and software issues
Supporting Windows desktops and peripherals
Delivering hands-on user support across the site
Managing users and groups within Microsoft 365
Supporting SharePoint administration within the M365 tenant

You Will Have
Previous L1 / L2 desktop support experience
Strong troubleshooting skills across Windows environments
Experience managing users and groups in Microsoft 365
Exposure to SharePoint administration
Excellent communication and customer service skills