Lead IT Service Desk

Only W-2 candidates who are local to the Greensboro, NC area will be considered, no C2C
Computer Enterprises, Inc. (CEI) is seeking a talented Lead IT Service Desk to join our Client's dynamic team.
Job at a glance:

• This is a 6-month contract-to-hire position
• Eligible to sign up for benefits (Medical, Dental, Vision, and 401k) on day 1
• Hybrid position, onsite 4 days/wk in Greensboro, NC and remote 1 day/wk
• Seeking candidates who would be excited to build out the IT foundation from scratch and are comfortable mentoring junior team members

The Lead IT Service Desk will be responsible for the monitoring, management, and maintenance of computer systems for multiple clients.

• Windows Server Management
• Network Management
• Customer Support
• Administration of Windows servers in SMB environments
• PowerShell scripting
• Server deployments and migrations
• Group Policy creation and maintenance
• Make recommendations for hardware and software upgrades
• Configuration and deployment of SMB class routers, switches, and access points
• Configuration and troubleshooting of site-to-site VPN connections
• Monitoring and maintenance of network attached devices such as NAS devices, printers, and camera systems
• Make recommendations for hardware and software upgrades
• Provide remote support for desktops, laptops, printers, servers and other computer related devices
• Provide on-site support at client locations

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